Lucidity Level Terms

Terms of Use for Lucidity Level
Last updated: 16 September 2026

1. About these terms

Lucidity Level is provided by Nathan Woolmore, New Zealand. These terms cover your use of the app and its optional account services. By using the app, you agree to these terms. Features described here apply where available in your installed version and platform. Your rights under applicable consumer law are not reduced by these terms.

2. A place for your dreams

Lucidity Level supports dream journalling, recordings, dream signs, personal goals, sleep-awareness tools, reminders, quests, progression and collectible vessels. It provides educational and personal-reflection tools, not medical or psychological advice. It is not intended to diagnose, treat, cure or prevent a health condition, and it does not guarantee lucid dreams or any particular result.

Prioritize healthy sleep. Adapt or stop a practice if it disrupts your rest or causes distress, and seek qualified advice for sleep or health concerns. Automated tags, ratings, suggested patterns and sleep insights can be incomplete or inaccurate; review them as suggestions. Alarms and reminders depend on permissions, device settings and operating-system behavior and should not be relied on for emergencies or other safety-critical purposes.

3. Optional accounts

You can use the device journal without an account. Where offered, you can sign in with Apple, Google or email and password and choose an account name. Keep your sign-in details secure and use an account you are authorized to access. Password recovery is available for email accounts; Apple and Google sign-in recovery is managed by those providers.

An account does not automatically publish or share your journal with other users. Creating an account is separate from connecting your journal for backup. Account backup requires Pro for new uploads. Account creation, access to an existing backup for restoration, and account deletion do not require an active Pro subscription.

4. Journal storage, backup and restoration

Your journal is saved on your device. If you enable a supported cloud option, the app also saves supported data through that service. Lucidity Level account backup uses Firebase/Google Cloud and includes journal entries and attached recordings, collections, vessels, goals, progression and other supported app data. Supported iCloud sync is an alternative. Signing in pauses iCloud sync so both services are not actively syncing the same journal at once.

Once you connect an account journal, supported changes save automatically when connectivity and background execution allow. Check the storage status before changing devices or removing your local copy. A backup is not a permanent version history, and changes or deletions can be reflected in the connected journal. Device-specific settings and Apple Health sleep records are not part of the account journal archive.

When offered a choice of journals, review the summary carefully. Restoring an account journal can replace the journal on this device. Replacing an account backup with this device’s journal replaces the previous account journal. The app asks for confirmation for these replacement actions; do not proceed unless it is the journal you want to keep.

Signing out keeps the device journal. If Pro ends, account uploads pause and the existing cloud journal is retained for restoration or deletion. New device changes are not backed up while syncing is paused. Turning off sync does not, by itself, delete an existing cloud copy. File export is useful for supported dream records but is not a complete account backup of all app state or attachments.

Where previous-account recovery is available, it imports supported old dream records, not old levels, quest progress or rewards. The old account is not deleted or merged by recovering those dreams. Imported historical dreams are handled as imports rather than newly recorded dreams for progression and random-drop eligibility.

5. Your content and privacy

Your dream entries, recordings, notes and other original content remain yours. You give us only the permission needed to store, process, transmit and restore content when providing the features you choose, and to secure and support those services. This does not give us permission to sell your journal or use it in advertising.

Only upload or import content you have the right to use. You may describe difficult, disturbing or unusual dreams; that is different from using the service to threaten others, distribute unlawful material or infringe their rights. Do not attempt to access another person’s account, bypass security or payment controls, introduce malware, or deliberately overload the service.

Our Privacy Policy explains data handling, providers, permissions, retention and deletion:
https://sites.google.com/view/luciditylevel-privacypolicy/home

6. Pro, subscriptions and purchases

The purchase screen shows the current price, billing period, included features and any trial or promotional conditions before you buy. Features and availability can differ by app version, platform and plan. Pro expands supported features, including collection use and account backup. “Unlimited collections” refers to the number of supported collections, not a promise of unlimited cloud storage, file size or device capacity.

For purchases through Apple’s App Store, payment is charged to your Apple account at purchase confirmation, subject to any displayed trial. Subscriptions renew automatically unless cancelled at least 24 hours before the current period ends. Apple may charge for renewal within the 24 hours before the end of that period at the applicable renewal price.

Manage or cancel your subscription in your Apple account settings. Cancellation normally stops the next renewal; access continues until the paid period ends, subject to Apple’s rules. If a free trial is offered, cancel at least 24 hours before it ends to avoid the displayed subscription charge. Any unused trial portion may be forfeited when you purchase a subscription, where applicable. Offer eligibility and renewal terms are shown by Apple at purchase.

Use Restore Purchases in the app when needed. Refund requests for App Store purchases are handled by Apple at https://reportaproblem.apple.com/, without limiting any statutory refund rights. Deleting the app or your Lucidity Level account does not cancel a subscription. Purchases made through another platform follow that store’s billing and cancellation process; cross-platform entitlement availability depends on the supported account features.

A one-time or lifetime option, if displayed, is charged once under the offer shown at purchase and does not automatically renew. It is not a promise that every future product or separate service will be included. Price or subscription changes follow the applicable store rules, notice requirements and consumer law.

7. Collections and rewards

Vessels, experience points, quest rewards and boosts are in-app features, not money or transferable assets. They have no cash-redemption value. Random vessel rewards are not guaranteed on any particular entry, and availability depends on the rules implemented in the app. Journalling should remain the focus; creating extra entries is not required.

Earned vessels are not withheld behind a payment to reveal or claim them. Pro expands how many collections you can actively use. If Pro ends, your earned vessels, dreams and existing collections are not deleted. Free-plan restrictions may prevent creating more collections or adding dreams to collections beyond the free allowance. You can still view and manage your existing journal. Current limits and any upgrade options are shown in the app.

8. Permissions and third-party services

Optional features may request access to the microphone, speech recognition, selected photos, notifications, or Apple Health sleep information. You can manage permissions in device settings. The current app reads, but does not write, HealthKit records. Apple’s speech service may process transcription through its servers depending on availability. Details are in the Privacy Policy.

Apple, Google/Firebase and RevenueCat provide services used by the app. Their applicable service terms also apply to your use of their services. We remain responsible for our own obligations to you; using a provider does not remove your consumer rights.

9. Deleting an account

You can begin deletion within Profile & Settings → Your Account → Delete Account & Server Data. A short sign-in confirmation helps ensure it is you requesting deletion. It is not a request for an identity document. Follow the confirmation shown in the app and allow the request to finish with an internet connection.

Deletion removes the Lucidity Level account and its journal data from the account service and cannot be undone through the app. It does not remove your device journal, separate iCloud copies, exported files, your Apple or Google account, or a previous Android account. Those have separate controls. It also does not cancel your store subscription. The Privacy Policy explains any limited records retained for legal, transaction or security purposes.

10. App ownership and availability

The app’s software, branding, artwork and other supplied materials belong to Nathan Woolmore or their respective licensors. You may use the app for its intended personal purposes under the applicable store license. These terms do not restrict your ownership of your journal or rights granted by law, including permitted interoperability or accessibility uses.

We aim to provide a reliable service, but connectivity, device limitations, maintenance and provider outages can interrupt features. We may update features or reward balancing as the app develops. Material changes to paid services will respect applicable notice and consumer-protection requirements. Where practicable, we will give notice of a service closure and an opportunity to export or recover supported data.

We may restrict account services where reasonably necessary to address serious misuse, security threats or legal requirements. Where appropriate and lawful, we will explain the issue and provide a way to contact us. You can stop using the app at any time.

11. Your legal rights

Nothing here excludes rights or remedies that cannot lawfully be excluded, including rights under the New Zealand Consumer Guarantees Act and Fair Trading Act and applicable consumer laws where you live. We are responsible for providing services with the care required by those laws.

To the extent the law allows, we are not responsible for losses that were not reasonably foreseeable or for business losses arising from personal use of the app. This does not exclude liability for fraud, deliberate wrongdoing, or any other liability that cannot legally be limited.

New Zealand law governs these terms, except that mandatory protections in your country continue to apply. You retain any right to bring a claim in your local courts or use a consumer dispute process provided by law. Please contact us first if something is wrong so we can try to resolve it.

12. Updates and contact

We may update these terms to reflect changes to the app or legal requirements. The revised date will appear here, and we will provide additional notice or seek agreement where required for material changes.

Contact: Nathan Woolmore
support@luciditylevel.com