Support

Frequently Asked Questions

Q -  Why is Lucas Light app showing 0.000 when music is playing?

A - Make sure you give the app permission to use the microphone.  

Go to iPhone Settings -> Privacy & Security -> Microphone

Set Lucas Light slider to green.

Q - How do I restart the Lucas Light app?

A - To reset, swipe up and swipe off the screen.  Then tap LL app icon to restart.

Q - Can i use this app with a cable plugged into the iPhone?

A -  Lucas Light works with charging cables.   This app is not compatible with apps that reroute the audio through a cable.

Q - What hashtag should I use in my social media?

A - #LucasLight

Q - How can i contact the phenomenal team behind this app?

A -