Naluri - Employee Health & Wellness, Malaysia - Indonesia - Customer Experience Executive Indonesia (Full-time)
August 2022 - Now
Be the first point of contact to handle and resolve members’ queries.
Compose thoughtful and accurate messages or customize prepared responses to members’ situations.
Deliver excellent customer service through our communication channels (Naluri Assistant chat, phone, message, and email)
iPrice Group, Kuala Lumpur - Categorization Associate Executive (Full-time)
May 2021 - August 2022
Quality checking pages for iPrice content to ensure consumers' best experience
Checked 500-550 pages on daily basis to remove incorrect coming in products
Monitor Daily Maintenance process and improve for any loopholes
iPrice Group, Kuala Lumpur - Categorization (Internship)
December 2020 - April 2021
Maintaining the Top 80% Pageviews from 5 countries and 3 partners' e-commerce.
JAG Malaysia, Sdn. Bhd., Petaling Jaya - Translator (Part-time)
February - June 2019
Translating website content from English, Bahasa Melayu to Bahasa Indonesia before it launches soon in Indonesia.
PE Research, Sdn. Bhd., Petaling Jaya - Translator and Interviewer (Part Time)
October 2018 - May 2019
Conducting research project under International Labour Organization (ILO) and KNOMAD on Migration Cost Survey amongst Indonesian Migrant Workers in Malaysia.
IQon Barka Global, PT., Cikarang, Bekasi - Administrator
September 2017 - August 2018
Translating official letters to foreign clients and managing accommodations for outstation.
Consulate General of the Republic of Indonesia, Penang - Interns at Consular Affairs Division
June 2017 - August 2017
Conducting interviews and helping migrant worker matters; passport and work-contract.