Last Updated: Juni.2025

Thank you for using our app. Your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our services.

1. Information We Collect

We may collect the following types of personal data:

• Account information: Name, email address, password
  
  

• Payment details: Processed securely via Stripe
  
  

• Consultation data: Messages and sessions within the app
  
  

• Usage data: Interactions with courses, games, and features
  
  

• Device information: Device type, operating system, IP address
  
  

2. How We Use Your Information

We use your information to:

• Provide and improve our services
  
  

• Facilitate in-app counseling and course access
  
  

• Process secure payments
  
  

• Customize content and user experience
  
  

• Respond to customer support inquiries
  
  

• Comply with legal obligations
  
  

3. Data Protection and Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, disclosure, or loss.

We comply with applicable data protection laws, including the General Data Protection Regulation (GDPR) and the Norwegian Personal Data Act, to ensure the privacy and security of your personal information.

4. Sharing Your Information

We do not sell your personal information. We may share data only with:

• Certified counselors or course providers for in-app services
  
  

• Service providers who help us operate the app (e.g., hosting, analytics)
  
  

• Legal authorities when required by law
  
  

5. Your Rights

As a user, you have the right to:

• Access the data we hold about you
  
  

• Request correction or deletion of your data
  
  

• Withdraw consent at any time
  
  

• File a complaint with a data protection authority
  
  

6. Data Retention

We retain your data only as long as necessary to provide services and meet legal obligations.

7. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify users via the app or email if significant changes are made.

8. Contact Us

If you have questions about this Privacy Policy or your data, please contact us at:

Email:Lovetherapist@gmail.com