Last Updated: October 14, 2026
Welcome to Lovelle.
At Lovelle, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, process, store, and safeguard information when you access or use the Lovelle mobile application and its related services (collectively referred to as the "Services").
We encourage you to read this Privacy Policy carefully to understand our information practices and your available privacy choices.
We may collect and process information to provide, maintain, and improve the Lovelle Services. The information we collect may be used for the following purposes:
(1) Personalized Experience
We may use information about your preferences, activities, and interactions to personalize your experience, recommend relevant features, and provide content that may be of interest to you.
(2) Service Operation and Improvement
We use information to operate and maintain our Services, monitor application performance, identify technical issues, fix errors, improve functionality, and develop new features.
(3) Communication and Support
We may use your contact information to respond to inquiries, address technical difficulties, provide customer assistance, and communicate important service-related updates.
(4) Recommendations and Advertising
Where applicable, we and our authorized service providers may process certain information to deliver relevant recommendations, display advertisements, evaluate advertising performance, and improve promotional content.
Such activities will be conducted in accordance with applicable privacy laws and relevant user preferences.
(5) Security and Fraud Prevention
We may use information to detect suspicious activities, prevent unauthorized access, investigate potential violations, protect user accounts, and maintain the security and reliability of our Services.
Depending on how you interact with Lovelle, we may collect the following categories of information.
(1) Information You Provide
When using Lovelle, you may voluntarily provide information such as:
Username, nickname, or account identifier.
Email address and profile information.
Account settings and user preferences.
Content or information submitted through application features.
Feedback, support requests, and communications with us.
Certain information may be necessary to access specific features. You may choose not to provide optional information, although some functionality may be limited.
(2) Information from Third-Party Services
If Lovelle supports third-party authentication or connected services, we may receive certain account information that you authorize those services to share.
Depending on the permissions granted, such information may include your name, email address, profile picture, or other basic account details.
The information received will depend on the privacy settings and authorization requirements of the relevant third-party platform.
(3) Automatically Collected Information
When you access or interact with Lovelle, certain technical and usage information may be collected automatically, including:
Device model, manufacturer, and operating system version.
Application version and configuration information.
IP address, network type, and connection information.
Device language and time zone.
Application usage statistics and interaction records.
Session information and feature usage patterns.
Crash reports, diagnostic logs, and performance data.
Advertising identifiers or other technical identifiers, where applicable and permitted.
This information helps us understand how our Services are used, improve application performance, and maintain a stable user experience.
(4) Third-Party SDKs and Technologies
Lovelle may integrate third-party services or software development kits (SDKs) to support application functionality, analytics, advertising, notifications, security, and payment processing.
These service providers may process certain information as necessary to perform their functions, subject to applicable privacy requirements and contractual arrangements.
Where required, we will provide appropriate disclosures and obtain necessary permissions or consent.
(5) Subscription and Purchase Information
If you purchase subscriptions or other digital services through Lovelle, transactions may be processed by Google Play, the Apple App Store, or other authorized payment providers.
We may receive limited purchase-related information, such as transaction identifiers, subscription status, payment confirmation, and purchase history, to provide the purchased services and manage account entitlements.
Sensitive payment credentials, including full payment card details, are generally handled directly by the relevant payment provider.
We respect your right to request the deletion of your account and associated personal information.
If you decide to stop using Lovelle, you may request account deletion by contacting us at:
Email: viettuan030568@gmail.com
Please provide your account ID or other relevant account information, if available, to help us identify your account.
For security purposes, we may request reasonable verification to confirm that the deletion request has been submitted by the authorized account holder.
After verification, we will process valid requests within the period required by applicable law and aim to complete deletion as promptly as reasonably possible.
Certain information may be retained when necessary for legal compliance, fraud prevention, dispute resolution, or legitimate security purposes.
Information retained for these purposes will be handled in accordance with applicable privacy requirements and deleted or anonymized when it is no longer necessary.
Please note that deleting your Lovelle account does not automatically cancel subscriptions managed through Google Play or the Apple App Store. Subscription cancellation must be completed through the relevant application store.
We do not sell personal information in exchange for monetary compensation.
We may share limited information with authorized service providers when necessary to operate, maintain, secure, or improve the Services.
We may also disclose information when required by applicable law, legal processes, or valid requests from competent authorities.
If Lovelle provides interactive, social, or community features, information you voluntarily share with other users may be accessible to those recipients.
Please exercise caution when sharing personal information with others.
Although we implement appropriate safeguards, we cannot control how independent recipients use or redistribute information that you voluntarily disclose.
We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, comply with applicable legal obligations, resolve disputes, or maintain the security of our Services.
Depending on your location and applicable law, you may have rights to request access to, correction of, or deletion of your personal information.
You may also have the right to withdraw consent for certain processing activities or object to specific uses of your information.
Requests relating to your personal information can be submitted through our contact email.
We will review and respond to valid requests in accordance with applicable legal requirements.
We may update this Privacy Policy periodically to reflect changes in our Services, technical operations, business practices, or applicable laws.
When changes are made, we will update the policy and revise the "Last Updated" date.
Where required by law, we will provide additional notice or request your consent before implementing material changes.
We encourage users to review this Privacy Policy regularly to remain informed about how their information is handled.
If you have any questions, concerns, suggestions, or requests regarding this Privacy Policy or our information practices, please contact us.
Application Name: Lovelle
Email: viettuan030568@gmail.com
We will make reasonable efforts to respond to privacy-related inquiries and provide appropriate assistance.
Lovelle is committed to maintaining reasonable technical and organizational measures designed to protect personal information from unauthorized access, disclosure, alteration, misuse, or loss.
Depending on the nature of the information and Services involved, these safeguards may include secure communication protocols, access controls, monitoring procedures, and other appropriate security practices.
However, no method of internet transmission, electronic processing, or digital storage can be guaranteed to be completely secure.
We encourage users to protect their account information, use appropriate security measures, and contact us promptly if they suspect unauthorized account activity.
We continuously seek to improve our security practices and protect the privacy of our users.