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Jed Mc Donnell LoughReeDrivingSchool
TERMS AND CONDITIONS
Cancellation Policy
Sessions cancelled by the customer, at short notice or missed for whatever reason (within 2 days of start time 48h) will require payment in full.
If your driving instructor cancels a session with less than 2 days’ notice, a new appointment will be arranged free of charge in lieu.
Your instructor reserves the right to cancel a session at short notice where he feels that safety may be compromised. e.g. due to adverse weather conditions. In this case a new appointment will be arranged as a replacement lesson at the earliest possible time to suit both customer and instructor.
It is your responsibility to check times and dates of sessions.
Payments
Payment is required for all individual sessions and courses at time of booking.
Payment will be made by cash or Revolut ( Sumup is also underway as another form of payment )
Licence Requirements
All customers must have a valid Irish Learner Permit or Full Irish Driving Licence on their person when undertaking lessons or courses. Full driving licences from other countries will be allowed on the basis that these licences comply with Irish legislative rules.
Penalty Points
Penalty points incurred by customers during lessons will be the full responsibility of the customer i.e. the person driving the car notwithstanding the fact that the person may be under instruction.
Customer Vehicles
Customer vehicles must satisfy all legal requirements. They must be roadworthy, taxed and insured as appropriate with valid discs displayed as per current legislation. A valid NCT disc (if applicable) must also be displayed as per current legislation. L Plates/N Plates must be displayed as appropriate.
Your instructor will carry out vehicle checks prior to commencement of lessons to ensure legal compliance. Lack of legal compliance will result is cancellation of the lesson with full costs to customer.
Drugs and Alcohol
Your instructor reserves the right to cancel sessions if he has reason to believe that the customer is unfit to drive. If this situation occurs, the customer will be liable for full payment of session(s).
It is a requirement that customers who are taking prescription or illegal drugs must declare this at the commencement of the session(s).
Complaints Procedures
Please bring any complaints that you may have to your instructor’s notice and he will endeavour to address the situation. If you are not satisfied, you may then make reference to the regulator of Approved Driving Instructors in Ireland (The RSA) who will consider the matter and advise accordingly.
Refund Policy
Refunds for prepaid services that have not been delivered may be made in exceptional circumstances and will be at the discretion of Jed Mc Donnell. If services have already been rendered, a partial refund may be made. In this case, a deduction will be made for the hours of training already delivered and an administration charge. The amount of the deduction for the hours of training already delivered will be determined by the prevailing hourly charge rate at time of refund. Requests for refunds will need to be made in writing (See “Contacting Us” section below). Refunds will not be made for ADI Study Packs or for any other books, written works or aids purchased.
Gift Vouchers
Gift vouchers are valid for the services offered on the gift voucher for 1 year from date of purchase. Gift vouchers are non-refundable. The monetary values of gift vouchers voucher are valid for 5 years from date of purchase against any services offered by Jed Mc Donnell.
Advanced Driver Training
All Terms and Conditions listed above are applicable.
All Advanced Driver Training sessions will take place in Roscommon/ Longford(unless otherwise agreed).
All Advanced Driving Training customers must have a valid Full Irish Driving Licence on their person when undertaking sessions.
Driving Instructor Training
All Terms and Conditions listed above are applicable.
All driving instructor training sessions will take place in Roscommon/Longford/Lanesborough.
All Driving Instructor Training customers must have a valid Full Irish Driving Licence on their person when undertaking sessions.
Learner Driver Training
All Terms and Conditions listed above are applicable.
All Learner Driver customers must have a valid Irish Learner Permit on their person when undertaking sessions.
Contacting us
If you have any questions about this policy, the practices of this site, or your dealings with this site, please contact us at:
Jed Mc Donnell LoughReeDrivingSchool, The Robin's nest Rathcline road Lanesborough Co.Longford Ireland 086-8031133 loughreedrivingschool@gmail.com
This document was last updated on April 04th, 2022.
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