Lotus VPN
Effective Date: June 17, 2026
Prox Technologies ("we," "our," or "us") operates Lotus VPN (the "App"). This Privacy Policy explains how we collect, use, disclose, and protect information when you use our App.
By downloading, installing, or using Lotus VPN, you agree to the practices described in this Privacy Policy.
We may collect limited technical information necessary to operate and improve the App, including:
Device model
iOS version
Language and region settings
App version
Device identifiers provided by Apple or Firebase
Network and diagnostic information
We use Firebase Analytics to understand how users interact with the App. Analytics information may include:
App launches
Screen views
Feature usage
Session duration
Subscription status
General interaction events
This information is used solely to improve the App and user experience.
We use Firebase Crashlytics to collect crash reports and diagnostic information when the App encounters errors. This may include:
Crash logs
Device information
Operating system version
App state at the time of the crash
If you allow notifications, we may collect a Firebase Cloud Messaging (FCM) token to deliver notifications such as:
Subscription reminders
Product updates
Service announcements
Subscriptions are processed entirely by Apple through the App Store. We do not collect or store payment card information.
We may receive limited transaction information from Apple necessary to verify subscription status and unlock premium features.
Lotus VPN is designed with privacy in mind.
We do not collect, store, monitor, or inspect:
Browsing history
Websites visited
DNS requests
VPN traffic content
Data transmitted through the VPN tunnel
We do not sell your browsing data or internet activity to any third party.
We use collected information to:
Provide and maintain the App
Improve performance and reliability
Analyze feature usage
Deliver push notifications
Verify subscriptions
Detect and prevent abuse
Comply with legal obligations
The App may use the following services:
Firebase Analytics
Firebase Crashlytics
Firebase Cloud Messaging
Apple App Store and StoreKit
These services may process data in accordance with their own privacy policies.
We retain information only for as long as necessary to:
Operate the App
Improve services
Meet legal obligations
Crash and analytics data may be retained according to Firebase retention policies.
Lotus VPN is not intended for children under the age of 13.
We do not knowingly collect personal information from children. If you believe a child has provided information to us, please contact us and we will remove it.
Depending on your location, you may have rights to:
Access your data
Correct inaccurate data
Request deletion
Restrict processing
Object to processing
Withdraw consent where applicable
To exercise your rights, contact us at:
Email: proxtechnologies4@gmail.com
We implement reasonable technical and organizational safeguards to protect information from unauthorized access, alteration, disclosure, or destruction.
However, no internet transmission or electronic storage method is completely secure.
We may update this Privacy Policy from time to time. Updates become effective when posted within the App or on our website.
Continued use of the App after changes constitutes acceptance of the revised Privacy Policy.
If you have questions about this Privacy Policy, contact:
Prox Technologies
Email: proxtechnologies4@gmail.com