Privacy Policy

Lotus LTO Privacy Policy

Effective Date: July 31, 2026

Lotus LTO (“Lotus LTO,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how information is collected, used, and protected when you use the Lotus LTO mobile application and related services.

Information We Collect

Depending on how you use the app, we may collect:

● Name

● Email address

● Membership application information

● Wishlist and saved products

● Purchase information processed through Shopify

● Device information required for app functionality

● Customer support communications

Payment information is processed securely through Shopify and its payment providers. Lotus LTO does not store your payment card information.

How We Use Your Information

We use your information to:

● Create and manage your account

● Process product orders

● Process membership applications

● Save favorite products

● Improve the user experience

● Respond to customer support requests

● Send important order or account notifications

● Prevent fraud and maintain platform security

AR Experiences

Lotus LTO includes Augmented Reality (AR) experiences for compatible products.

Camera access is used only when you choose to launch an AR experience. Camera images are not stored or transmitted by Lotus LTO unless you explicitly choose to share content.

Purchases

Orders placed within Lotus LTO are securely processed using Shopify’s commerce platform.

For additional information regarding payment processing, please review Shopify’s Privacy Policy.

Data Sharing

We do not sell your personal information.

Information may be shared only with trusted service providers necessary to operate the app, including:

● Shopify

● Apple

● Secure cloud hosting providers

● Customer support services

These providers receive only the information necessary to perform their services.

Data Security

We use commercially reasonable security measures designed to protect your information from unauthorized access, disclosure, alteration, or destruction.

No method of electronic transmission or storage is 100% secure.

Your Rights

Depending on your location, you may have the right to:

● Access your information

● Correct inaccurate information

● Request deletion of your account

● Request a copy of your data

● Withdraw consent where applicable

Requests may be submitted using the contact information below.

Children’s Privacy

Lotus LTO is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with a revised Effective Date.

Contact Us

Lotus LTO LLC

Email: ltoshop.studio@gmail.com