FILE A COMPLAINT
REPORT EMPLOYEE MISCONDUCT
QUALITY SERVICE IS YOUR RIGHT
The motto of the Los Angeles Police Department is “to protect and to serve.” The Department is dedicated to providing the finest police service possible. In order to provide quality service to the community, we need your assistance. This is your police department. We welcome your comments and encourage you to let us know about the quality of service you receive from our employees.
If you believe the conduct of an employee was inappropriate, you may file an online complaint here.
Link: https://docs.google.com/forms/d/e/1FAIpQLSeD0diIx2HAmsrmHEwC_PhDswfLWGT78TO5fNjhvU2mRnGGhA/viewform
FILING A COMPLAINT OF POLICE MISCONDUCT
A complaint can be filed in person at any police facility in Los Angeles, Internal Affairs Group, the Office of Chief of Police, or the Office of Chief of Staff. Although it is not required, the Department encourages community members to make these reports in person so a supervisor has an opportunity to do a thorough initial assessment of your complaint.
Another way to file a complaint in person would be utilizing our Discord server and either getting in contact with an Internal Affairs Officer in VC or in a support ticket.
If you do not wish to report your complaint in person, you may obtain a “Complaint of Employee Misconduct” form from any police facility. Complaints may also be filed online by clicking here or on the button below.
Form Link: https://docs.google.com/forms/d/e/1FAIpQLSdXG7k4mFgOXOktfTMwa8nStC-97h7rB0DljGHRRqjR5PPbyw/viewform?usp=sharing
Another option if you do not wish to report your complaint in person, you may contact the Chief of Police at contactlarplapd@gmail.com.
Anonymous and third-party complaints are also accepted and will be investigated to the extent that sufficient information is provided. However, if you choose to not provide your contact information, the investigators will be unable to ask you follow-up questions that might be needed for a thorough, complete investigation.
THE INVESTIGATION PROCESS
All complaints are reviewed by IAG before being assigned for investigation. However, not all complaints are investigated by IAG. Depending on the misconduct alleged, personnel complaints may be investigated by IAG investigators or at the divisional level. Complaints not investigated by IAG are assigned to the accused officer’s division of assignment for investigation.
Your complaint will be investigated by a trained supervisor. The investigation may include interviews of witnesses and officers; a review of Department records, policies, and procedures; an inspection of medical records, photographs, and other evidence; and legal analysis.
The investigation of a personnel complaint and subsequent actions (including the administration of discipline when warranted) are involved and time-consuming processes. The amount of time they take depends on a number of factors and generally varies from several months to about a year. Once the process has been completed, you will be notified of the outcome in writing if you have provided your mailing address.
IAG = Internal Affairs Group