Privacy Policy

1. Introduction:

  Lori  Driver is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard personal information from users of our mobile application    available on the Apple App Store.

 By using the Lori  Driver app, you agree to the practices described in this policy.

2. Information We Collect:
We collect personal information from users during registration or profile update, including:

Personal Details

• Name

• Email Address

• Phone Number

• Gender

• Date of Birth

• NID Card Number

• Profile Image

Location Details

• Current Location (for pickup and drop-off purposes)

Vehicle Details (for Drivers)

• Vehicle Registration Number

• Car Registration Number

• Driving License

We may also collect trip-related information such as pickup address, destination address, car number, booking date/time, and selected vehicle type.

All data is securely stored and used only to provide and improve the Lori  Driver service.

3. Purpose of Data Collection:
We use the collected data for the following purposes:

1. To create and manage user accounts

2. To process bookings and schedule trips

3. To provide accurate pickup and delivery services based on location

4. To enable communication between users and drivers

5. To personalize the app experience and improve functionality

6. To ensure the security and proper functioning of the app
   
   

We do not use collected data for advertising, profiling, or third-party analytics.

4. Data Sharing and Disclosure:
We do not sell or rent your data to any third parties.
We may share limited data only with:

• Drivers/Riders: To fulfill your booking request (pickup/drop-off details only)

• Cloud/Hosting Providers: For secure storage and delivery of service data

• Authentication Services: For secure login and account access
  
  

5. Data Security:
We take data security seriously. Measures include:

• Encrypted data storage

• Secure data transmission via SSL

• Restricted access to personal data for authorized personnel only
  
  

6. Children’s Privacy:
Lori Movers is not intended for children under the age of 13 (or 16 depending on jurisdiction).
We do not knowingly collect personal data from children. If we become aware of such data, we will delete it immediately.

7. User Rights:
You have the right to:

• Access the personal data we hold about you

• Request correction of inaccurate information

• Request complete deletion of your account and associated data
  
  

Account Deletion:
You can delete your account directly within the app:
Go to Settings > Delete Account
This will permanently remove your data from our system.

For account-related requests, email us at:
📩 support@lorimovers.com (replace with your real support email)

8. Tracking:
We do not track users across apps or websites.

• No third-party advertising SDKs are used

• No data is used for behavioral profiling

• We do not require App Tracking Transparency (ATT) permission
  
  

9. Changes to This Policy:
We may update this Privacy Policy occasionally. When we make material changes, users will be notified through in-app alerts or email.

10. Contact Us:
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us:
📧 andrewngugi@gmail.com