YOUR FACE DATA, IN FOUR LINES

What we collect: One photograph, taken or chosen by you, each time you run a scan.

Where it goes: To OpenAI, who analyse it and return your result. Nowhere else.

How long it is kept: We keep no copy. OpenAI may hold it up to 30 days to check for misuse, then delete it. Your own copy stays on your phone until you delete it.

What we never do: No face recognition. No selling your data. No advertising profiles. No training AI models on your face.

1. Who we are

LooksMaxx is an iOS app published by Appiverse Studio LLP, ("we", "us", "our"). This policy explains what LooksMaxx collects, why, who else touches it, and how you get rid of it.

2. What we collect

Photographs of your face. Only when you start a scan, and only the image you capture or select yourself. Covered in detail in Section 4.

Your scan results. Your harmony score, feature breakdown, and styling recommendations. These are stored on your device.

Purchase status. Whether you hold an active subscription. Apple processes the payment; we never see your card, bank details, or billing address.

Device and diagnostic data

Messages you send us. If you email support, we keep the correspondence so we can answer you.

We do not ask for your name, your address, or your phone number. We do not require an account to use the app.

3. How we use it

To generate your facial harmony score and personalised styling recommendations.
To show you your own scan history so you can see change over time.
To unlock premium features for subscribers.
To fix bugs and keep the app working.
To reply to your support requests.
To meet legal obligations and to prevent fraud or abuse of the service.

We do not use your data for advertising, and we do not build advertising or marketing profiles about you.

4. Face data and photographs

When you start a scan, FaceMaxx collects a photograph of your face that you capture or select yourself. We use this photograph for one purpose only: to generate your facial harmony score, feature breakdown, and personalised styling recommendations. It is never used for anything else.

We do not perform facial recognition or identity matching. We do not create, derive, or store a faceprint, face template, face mesh, ARKit face-tracking data, TrueDepth depth data, or any other biometric identifier. Nothing we produce can be used to identify you, or to match one photograph of you to another. We do not infer or report your race, ethnicity, age, gender, health, or any other sensitive characteristic.

Processing. To produce your analysis, your photograph is encoded and sent over an encrypted connection (TLS 1.2 or higher) to OpenAI, who acts solely as our processor. OpenAI does not use it to train their models. Under OpenAI’s published API policy, it may be held for up to 30 days for abuse and misuse monitoring and is then deleted from their systems unless they are legally required to keep it. We keep no copy and we operate no database of user photographs.

Storage on your device. Your photographs and scan results are saved in the app’s private storage on your own phone, so that you can look back at your history. You can delete any scan from within the app at any time, and deleting LooksMaxx removes all of them.

What we never do with face data. We never use it for advertising or marketing. We never use it to build advertising or user profiles. We never use it to train any model of our own. We never sell, rent, or disclose it to advertising networks, data brokers, or information resellers.

Permissions

The app asks for camera access so you can take a scan photo, and photo library access so you can choose an existing one. You can refuse either, or revoke both later in iOS Settings. Nothing is captured in the background, and no image is ever collected without you tapping to take or choose it.

5. Who else sees your data

We share personal data only with the following, and only so they can perform a service for us:

OpenAI — analyses your scan photograph and returns the result. Receives the photograph. Processes it in the United States. Governed by OpenAI’s API terms and data processing addendum.
Apple — handles subscriptions and purchases. Receives payment data directly from you; we do not see it.

We may also disclose data if we are legally required to, or where it is necessary to establish or defend a legal claim, or to protect someone’s safety. If our business is ever sold or merged, data may transfer to the buyer, who would remain bound by this policy.

We do not sell your personal data, and we do not share it for cross-context behavioural advertising.

6. Retention and deletion

Your scan photographs and results: stored on your device until you delete them or uninstall the app. We hold no copy on any server we control.
At OpenAI: up to 30 days for abuse monitoring, then deleted, per their published policy.
Support emails: up to 24 months after your issue is resolved.
Purchase records: as long as tax and accounting law requires us to keep them.

To erase everything at once, delete LooksMaxx from your device. To have us erase anything we hold, email us.

7. Your rights

Depending on where you live, you can ask us to give you a copy of the data we hold about you, correct it, delete it, restrict or object to how we use it, or send it to another provider. You can withdraw consent at any time. You can also complain to your local data protection authority.

If you are in India, you may nominate another person to exercise these rights on your behalf if you die or become incapacitated, and you may raise a grievance with us under Section 14 before approaching the Data Protection Board of India.

If you are in California, you have the right to know, delete, and correct, and the right not to be discriminated against for exercising those rights. We do not sell or share personal information as those terms are defined under the CCPA.

Email to make a request. We will respond within 30 days. We may need to ask you something to confirm the request is really yours.

8. Security

Scan photographs are transmitted over encrypted connections and are not written to disk on any server we control. Data stored on your device sits inside the app’s private sandbox, protected by iOS. We limit internal access to the few people who need it.

No system is perfectly secure, and we cannot promise absolute safety. If a breach affects your personal data, we will notify you and the relevant authority as the law requires.

9. International transfers

We are based in India, and OpenAI processes data in the United States. If you use LooksMaxx from elsewhere, your data will be transferred across borders. Where the law requires safeguards for those transfers — such as the European Commission’s standard contractual clauses — we put them in place with our processors.

10. Not medical advice

LooksMaxx is a styling and self-improvement tool. Its scores and suggestions are not medical, dermatological, or psychological advice, are not a diagnosis, and are not a measure of your worth as a person. Talk to a qualified professional before starting anything new.

11. Changes

If we change this policy we will update the date at the top. If the change is significant — a new processor receiving your face data, for instance, or a new purpose for it — we will tell you in the app and, where the law requires, ask for your consent again.

12. Contact and grievances

Questions, requests, or complaints:

Appiverse Studio LLP

Email: appiversestudiollp@gmail.com