FAQs

Dues are $70 per year and can be paid via PayPal. Pay Now

Contact the HOA (email LongCreekHOA@hotmail.com). You will only have to do this one time.

All meetings will be held via Zoom until futher notice. Check the Announcements page for future meeting dates.

Call

311 or (704) 336-7600

or

Visit the city of Charlotte's code enforcement website:

https://charlottenc.gov/HNS/Code/Pages/default.aspx

Property owners within the city limits are required to maintain their premises in a safe and sanitary condition. Violations include: weeds and grass higher than 12 inches, accumulation of trash or junk and junk automobiles.

If the request requires action or service at a specific location, you must enter the correct street address. If you only know the street, please add a comment to pinpoint the block of the street, such as an intersecting street or landmark. If at an intersection, please enter the intersecting street in the comment field.

To report, visit https://servicerequest.charlottenc.gov/service/MISCCOMM.

​Violations may be reported by calling 311. Do not report violations to 911.

For more information, visit https://charlottenc.gov/HNS/Code/Pages/ParkingLawn.aspx.

Items too large to be placed in a rollout cart can be scheduled for collection. To be eligible for this service, you must currently receive garbage collection from the City of Charlotte.

If you need to cancel or make changes to an existing pickup request, please call 3-1-1 (704-336-7600) by 12 noon on the business day prior to your scheduled pickup.

Charlotte citizens currently receiving rollout service are eligible for bulky item collections. Addresses not currently listed in the Solid Waste Services database can not be scheduled. Please call 3-1-1 (or 704-336-7600) if you have questions or problems.

To schedule, visit https://servicerequest.charlottenc.gov/service/BULKITEM.

The Parking on the Front Lawn Ordinance prohibits parking vehicles in front yards as well as side yards of corner lots, except on improved driveways or parking pads. ​​​​

For more information, visit https://charlottenc.gov/HNS/Code/Pages/ParkingLawn.aspx.

Item Preparation Quick Tips

Below are quick tips to item preparation. For detailed information, click on any of the services.

Garbage and yard waste collection services are provided weekly. Recycling collection service is provided every-other-week but on the same day as garbage and yard waste collection. Bulky waste collection is provided on the same day as other collection services but must be scheduled for collection - please call CharMeck 311 (704.336.7600) or schedule online.

All collection items need to be placed curbside no sooner than the day before your scheduled collection day and no later than 6:00 am day of collection.

Garbage

1. All garbage is bagged and there is no garbage outside the cart. Garbage outside the cart will not be collected.

2. The garbage cart handle is facing the house and the lid is facing the street.

3. The garbage cart is not on the sidewalk.

4. The garbage cart is 3 feet away from all objects.

Recycling

1. All recyclables are loose in the cart. Recyclables should not be bagged.

2. Ensure that there are no plastic bags, Styrofoam or plastic plates or cups in the cart. Plastic bags aren't accepted and should be recycled at local grocery stores. Styrofoam and plastic plates and cups should be thrown in the garbage.

3. Tear cardboard into small pieces that will fit loosely into your cart. Please do not fold.

4. The recycling cart is 3 feet away from all objects.

Yard Waste

1. Cutting all tree limbs to 5 feet and making sure they are no bigger than 4 inches in diameter.

2. Placing the yard waste close to the curb, 3 feet away from all objects.

3. Separating the yard waste into piles no higher than 3 feet.

4. Making sure the yard waste piles are 2 feet apart.

5. Putting leaves and grass clippings in untied bags no larger than 32 gallons or in a reusable container that does not have a City logo on it. Bags will be collected and not left for reuse.

6. Ensuring no dirt, mulch, and roots are in the yard waste because the City DOES NOT pick up these items.

Bulky Waste

1. Calling CharMeck 311 to schedule pick up.

2. Placing all items, directly in front of residence, close to the curb, 3 feet away from all objects.

3. Empting all appliances and removing any doors on appliances.

4. Placing tape in the shape of an X across entire TV screens or any glass.

For more information, visit https://charlottenc.gov/SWS/Pages/Item-Preparation.aspx.

COLLECTION SERVICE DAY

YARD WASTE Thursday

GARBAGE Thursday

RECYCLING Thursday

Recycling pickup is every other week (ORANGE).

If you would like the 2020 Recycling calendar, you may request a calendar to be emailed or mailed to you by submitting your requ​est​ to curbit@charlottenc.gov .

Recycling collection is every-other-week. Use the Geoportal to determine your collection week. The Geoportal is not accessible.​

Step by step guide for Ge​​portal

1. Visit the Geoportal​ page.

2. Type in your home address at the top of the webpage where Tell me about... is located.

3. ​​Select your correct address. ​On the left side, select the fourth option titled​ Trash and Recycling.​ Once you have selected Trash and Recycling your trash and recycling collection day will appear, along with your recycling collection color.

4. Once you are aware of your week designation, please follow the Recycling collection calendar below. ​

An asterisk​ * indicates an observed holiday. All collection services (recycling, garbage, yard waste and bulky waste) will operate on a one-day delay with Friday customers receiving service on Saturday.

For more information, visit https://charlottenc.gov/SWS/Pages/Recycling-Collection-Schedule.aspx.

Download the calendar here https://charlottenc.gov/SWS/PublishingImages/SWS_2020_Calendar_3Pages_103019.pdf or see below.