This Privacy Policy outlines how LocoBharat ("we," "our," or "us") collects, uses, and protects personal information when you use our mobile application, LocoBharat (the "App"). We are committed to safeguarding your privacy and ensuring the security of your personal information. By using the App, you consent to the collection, use, and disclosure of your personal information as described in this Privacy Policy.
When you use our App, we may collect the following personal information directly from you:
Account Information: When you create an account on LocoBharat, we may collect details such as your name, email address, phone number, and password.
Booking Information: We collect details related to your train ticket bookings, including journey details such as origin, destination, travel dates, train details, seat preferences, and passenger information.
Payment Information: If you make ticket purchases through the App, we may collect your payment details, including credit/debit card information or other payment method details.
Communication Information: If you contact us for support or inquiries, we may collect information related to your communication, including messages, feedback, and support requests.
We may also collect certain information automatically when you use the App, such as:
Device Information: We may collect details about your device, such as device model, operating system version, unique device identifiers, and mobile network information.
Usage Information: We may collect data about how you use the App, such as train searches, bookings, cancellations, and interactions with various features.
Location Information: If you enable location services, we may collect your location data to provide relevant railway station details and travel updates.
We may use the personal information we collect for the following purposes:
Processing Ticket Bookings: To facilitate train ticket reservations, cancellations, modifications, and related travel services.
Providing and Enhancing the App: To maintain, improve, and personalize the user experience, including developing new features.
Customer Support: To assist you with inquiries, complaints, or support requests.
Communication: To send you important updates regarding ticket bookings, train schedules, travel disruptions, and promotions.
Analyzing Usage Patterns: To understand how users interact with the App and improve our services accordingly.
Fraud Prevention and Security: To monitor transactions for fraudulent activities and protect against unauthorized access.
We may share your personal information with third parties in the following circumstances:
Railway Service Providers: We may share necessary information with railway authorities and service providers to process ticket bookings and travel services.
Payment Processors: We may share payment-related information with secure third-party payment gateways to process transactions.
Service Providers: We may share information with third-party vendors who assist us in operating the App, such as customer support and data analytics services.
Legal Compliance: We may disclose information if required by law, legal processes, or law enforcement authorities.
Business Transfers: If LocoBharat is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.
We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, or loss. However, no method of data transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
LocoBharat is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe that your child has provided personal information, please contact us so that we can take appropriate action.
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of significant changes by updating this page. We encourage you to review this Privacy Policy periodically.
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at expowhizstudios@gmail.com.
By using LocoBharat, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.