No matter what industry type your work in, be it small or big, everyone seeks ways to stay ahead of their competitors in the digital-driven world. However, a key to business success is not all about improving interactions with customers only, but also with your employees.

Undoubtedly, customers are the lifeblood of any organization. You can’t afford to ignore your employees as they are the providers of the products or services. Hence, every organization must invest in tools that help enhance employee experience. And here is where the best intranet platforms come into play.

So, what is an intranet?

An intranet portal is a privately owned network that is installed within an organization to keep all its employees on the same platform. Not only does it help improve employee productivity but also promote employee engagement.

So, if you are looking forward to implementing an intranet, it can turn out to be the best decision. However, before you choose an intranet system, make sure you choose the one that:

• Aims to solve real employee problems by providing them access to the right information

• Enables you to streamline and automate your work by adopting new work styles like silos

• Provides a modern flexible architecture that helps employees save their time and offers a great user experience

While implementing an intranet is a great step toward success, many organizations find it difficult to make their intranet useful and appealing. The reasons behind why the intranet fails are many. In this guide, we will discuss those reasons.

Why does your company intranet fail?

Not compatible with existing tools: The pandemic has forced organizations to adopt work from the home method. As a result, the usage of workplace chat tools, including hangouts and Slack, has increased. Almost every employee uses these tools to collaborate with their colleagues. However, the reason behind your old intranet platforms fail is that it is not as good as other tools. For instance, many old intranets require employees to send a direct message or post a status update like a Facebook post. It doesn’t allow back and forth communication. As a result, many employees feel reluctant to use intranets for communication. In order to solve this, make sure your intranet allows hassle-free communication between your employees.

Intranets have a complex interface: No matter how good your employees are, adapting to a new work method is difficult, especially if it is difficult to operate and navigate. So, this is the second reason why intranets fail is the lack of an intuitive user interface. Since companies tend to adopt an intranet for top-down communication and to get access to the right information, some employees find it difficult to use an intranet. They don't even know where to go to find the things on the intranet. As a result, they avoid using an intranet. The best way to solve this issue is to make sure you choose the best intranet platforms with an easy-to-navigate dashboard and intuitive user interface.

Intranet search doesn’t work: When your employees seek information & they are unable to find the most up-to-date file or document on the intranet, there is no point in implementing a business intranet within your organization. The intranet will provide your employees with the documents depending on the keyword they have used for searching. And if there are duplicate files, your employees might find it difficult to distinguish which is the final document and avoid using the intranet. The best way to solve this problem is to create a team of content creators and editors who can achieve the outdated content so that your intranet has only updated content.

The Bottom Line

These are the reasons why your old intranet platform fails. However, today’s best intranet platforms have advanced features that can help you solve all such issues. If you are looking for the best business intranet, you can get in touch with KnowledgeIQ. For more information, explore the website here: https://www.knoiq.co/.