Privacy Policy for Meetrix

Effective Date: November 13th, 2025
Developer: Loaf Games

Loaf Games ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains what information we collect when you use Meetrix on Meta Quest, how we use that information, and how you can request access or deletion of your data.

1. Information We Collect

When you use Meetrix, we collect the following types of information:

1. Meta Account Information

• Meta display name / username
  Used to identify you in-game, enable multiplayer features, show your name to other players, and manage your account.
  
  

2. Network Information

• Public IP address
  
  

• General geolocation (city/region level only, estimated from IP)
  
  

Used for server operation, matchmaking region assignment, performance optimization, and security (fraud prevention, abuse detection).

3. Gameplay & App Data (Stored in PlayFab)

• In-game progress
  
  

• Player settings
  
  

• Inventory
  
  

• Play session logs (non-sensitive)
  
  

Used to save your progress, operate online features, ensure fair gameplay, and manage account data.

4. User Communications

If you contact us for support or account management (via Discord or email), we may receive:

• Your Discord username or email address
  
  

• Messages you send related to your inquiry
  
  

Used only to respond to your request.

We do not collect

• Real names
  
  

• Email addresses (unless you voluntarily email us)
  
  

• Payment information
  
  

• Sensitive personal data
  
  

2. How We Use Your Information

Your information is used to:

• Provide multiplayer services and maintain gameplay functionality
  
  

• Save and load your progress via PlayFab
  
  

• Perform matchmaking and region routing
  
  

• Detect, prevent, and investigate cheating or abuse
  
  

• Respond to user support or data requests
  
  

• Improve game performance and user experience
  
  

3. Data Storage and Security

• All gameplay and account data is stored in PlayFab, a Microsoft service that complies with industry-standard security and privacy practices.
  
  

• We take reasonable steps to protect your information from unauthorized access, misuse, or loss.
  
  

4. Online Interactions and Moderation

Meetrix includes real-time online interactions with other players.

• Interactions are unrated and may include voice or in-game actions.
  
  

• Human moderators may review reports to enforce community guidelines.
  
  

• We cannot guarantee all user-generated content will always be appropriate.
  
  

5. Age Requirement

Meetrix is intended for users 13 years and older.
We do not knowingly collect data from children under 13.
If you believe a child under 13 has used the app, please contact us so we can delete their data promptly.

6. Your Rights: Access & Deletion of Data

You may request to view, access, update, or delete your data at any time.

How to request data deletion or access

You can contact us through either of the following:

• Email: loaf.games.vr@gmail.com
  
  

• Discord Support Server: https://discord.gg/ntkXd3uPdY
  
  

When contacting us, please provide your Meta username so we can locate your account in PlayFab.

Upon receiving a request, we will delete or provide your data within a reasonable timeframe, typically within 30 days.

7. Third-Party Services

Meetrix uses the following external service:

PlayFab (Microsoft)

Used for account data storage, player progress, and online functionality.
For more details, please refer to the PlayFab Privacy Policy.

8. Changes to This Policy

We may update this Privacy Policy periodically. Any updates will be reflected by the "Effective Date" at the top.

9. Contact Us

For privacy questions, support issues, or data deletion requests:

• Email: loaf.games.vr@gmail.com
  
  

• Discord: https://discord.gg/ntkXd3uPdY