Privacy Policy — Loa

Last updated: October 18, 2025

Thank you for using Loa (“we”, “our”, or “us”).
Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information when you use the Loa mobile application (“App”).

1. Information We Collect

Loa is designed with privacy in mind.
We do not collect any personal information unless you explicitly choose to provide it.

Depending on how you use the app, we may collect the following minimal information:

a. App Usage Data (Optional & Anonymous)

To improve the app’s performance and user experience, we may collect limited, anonymized data such as:

• App open and close times
  
  

• Which features are used most often
  
  

• Crash reports and diagnostic logs (via Firebase Crashlytics or Google Play Services)
  
  

This data does not contain any personal identifiers (such as name, email, or precise location).

b. Permissions

Loa may request permission to detect when certain apps are opened — only to display mindful prompts before launching them.
We do not read or track your app content, messages, or browsing history.

c. Optional Cloud Sync (if enabled)

If future updates allow syncing affirmations or user preferences via cloud backup, we may temporarily store this data under your account. You will be clearly informed and able to opt out at any time.

2. How We Use Information

We use collected data only for:

• App performance analytics
  
  

• Debugging and crash prevention
  
  

• Improving features and user experience
  
  

• Personalizing your affirmations (if you opt in)
  
  

We never sell, rent, or share your data with third parties for advertising or marketing purposes.

3. Third-Party Services

Loa may integrate trusted third-party SDKs to help us maintain app stability and usage insights, including:

• Firebase Analytics / Crashlytics (Google LLC) — anonymized analytics and crash data
  
  

• RevenueCat (if premium features are added) — to manage in-app purchases securely via Google Play
  
  

Each third party adheres to GDPR and CCPA-compliant standards.
You can review their policies here:

• Google Firebase Privacy Policy
  
  

• RevenueCat Privacy Policy
  
  

4. Data Retention and Deletion

We only retain anonymous diagnostic data as long as needed to improve the app.
If you’ve provided any identifiable information (e.g., through optional cloud sync), you can request deletion at any time by contacting us at:

📧 support@loa.app (replace with your real contact email)

5. Security

We follow industry-standard practices to protect your information from unauthorized access, alteration, or disclosure.
While no system is completely secure, we continuously update our infrastructure to maintain the highest level of privacy and safety.

6. Children’s Privacy

Loa is not intended for children under 13.
We do not knowingly collect personal information from children. If we discover such data, it will be deleted immediately.

7. Your Rights

Depending on your region, you may have the right to:

• Access, correct, or delete your personal data
  
  

• Withdraw consent to data processing
  
  

• Request a copy of your stored data
  
  

To exercise these rights, please contact us at hawk20605@gmail.com

8. Changes to This Policy

We may update this Privacy Policy periodically.
The latest version will always be available within the app and on our official website.
Material changes will be communicated clearly through in-app notices or version updates.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how Loa handles your data, please reach out to:

Loa Support Team
📧 hawk20605@gmail.com