Privacy Policy for Livo Health

Last Updated: September 4, 2026

Hashseven Inc operates the Livo Health mobile application (the "App").

This Privacy Policy explains how we collect, use, store, share, and protect information when you use Livo Health.

By using Livo Health, you agree to the practices described in this Privacy Policy.

1. Information We Collect

Depending on the features you use, Livo Health may collect the following information.

1.1 Account Information

When you create or sign in to a Livo Health account, we may collect:

• Name

• Email address

• Profile photo, if you choose to provide one

• Account identifier

• Authentication information associated with Google Sign-In or Apple Sign-In

We use this information to create and manage your account and provide the features of Livo Health.

2. Health and Fitness Information

Livo Health provides health and fitness tracking features. Depending on your device, connected services, and permissions, the App may access information such as:

• Step count

• Distance

• Calories burned

• Physical activity information

• Heart Points or activity points

• Sleep information

• Weight information

• Water intake

• Fitness goals and progress

• Other health or fitness information that you choose to enter or connect

Google Health Connect

On Android devices, Livo Health may use Google Health Connect to access supported health and fitness information when you grant permission.

Health Connect data is used to provide features such as activity tracking, health information synchronization, fitness progress, and related functionality.

You can manage or revoke Health Connect permissions through your device settings.

Apple Health / HealthKit

On supported Apple devices, Livo Health may use Apple Health / HealthKit to access supported health and fitness information when you grant permission.

HealthKit information is used only to provide the health and fitness features available in Livo Health.

You can manage or revoke HealthKit permissions through your Apple device settings.

Fitbit

If you choose to connect a Fitbit account or supported Fitbit device, Livo Health may access supported fitness information that you authorize Fitbit to share with the App.

You can disconnect your Fitbit account or revoke permissions at any time through the applicable settings.

3. How We Use Your Information

Hashseven Inc may use information collected through Livo Health to:

• Create and manage your account

• Provide step and activity tracking

• Display fitness and health progress

• Calculate and display activity-related statistics

• Synchronize supported health information

• Track personal fitness goals

• Track daily habits

• Track water and sleep goals

• Provide friend and leaderboard functionality

• Display fitness progress to connected friends when you choose to participate

• Send reminders and notifications

• Provide customer support

• Improve the App and its functionality

• Diagnose technical problems

• Monitor application stability and performance

• Maintain security

• Prevent fraud, abuse, or unauthorized activity

• Comply with applicable legal requirements

We do not use health information for purposes unrelated to providing the health and fitness features of Livo Health.

4. Friends and Social Features

Livo Health allows users to connect with friends using invite codes and participate in social fitness features.

When you choose to connect with friends, certain information may be visible to your connected friends, including:

• Display name

• Profile photo, if provided

• Step progress

• Fitness progress

• Goal progress

• Other information displayed through the social features you choose to use

You should only connect with people you know and are comfortable sharing your fitness progress with.

5. Location Information

Livo Health may use location information where required for supported activity-tracking functionality.

If location permission is requested, the App will use the information for the functionality described within the App.

You can control location permissions through your device settings.

Livo Health does not sell your precise location information.

6. Device and Technical Information

When you use Livo Health, certain technical information may be processed automatically, including:

• Device type

• Operating system

• App version

• Device identifiers

• IP address

• Crash information

• Diagnostic information

• Network and connectivity information

This information may be used to maintain the App, troubleshoot problems, improve performance, and protect the security of our services.

7. Firebase Services

Livo Health uses services provided by Google Firebase to support certain features.

Depending on the features enabled in the App, Firebase services may include:

• Firebase Authentication

• Cloud Firestore

• Firebase Storage

• Firebase Cloud Messaging

• Firebase Analytics

• Firebase Crashlytics

These services may process information necessary to provide authentication, cloud storage, notifications, analytics, and crash reporting.

8. Notifications

Livo Health may send notifications for purposes including:

• Daily activity reminders

• Habit reminders

• Fitness goals

• Friend activity

• Social interactions

• Goal achievements

• Important App information

You can disable notifications through your device settings.

9. Local Storage and Offline Data

Livo Health may store certain information locally on your device to support offline functionality and improve application performance.

This may include:

• Cached activity information

• App preferences

• Habit information

• Fitness progress

• Other App-related information

When an internet connection becomes available, supported information may be synchronized with our cloud services.

10. How We Share Information

Hashseven Inc does not sell your personal information or health information.

We may share or disclose information only when reasonably necessary to:

• Provide Livo Health services

• Operate and maintain the App

• Use trusted service providers that support our services

• Provide cloud storage, authentication, notifications, analytics, or crash reporting

• Comply with applicable laws, regulations, or legal processes

• Protect the safety, security, and rights of our users

• Prevent fraud, abuse, or unauthorized activity

• Protect our legal rights

We do not permit third-party service providers to use your information for purposes inconsistent with providing their services to us.

11. Health Data

Livo Health treats health and fitness information as sensitive information.

Health information obtained through Google Health Connect, Apple Health/HealthKit, Fitbit, or other supported health integrations is used to provide health and fitness functionality.

We do not sell health information.

We do not use health information for advertising purposes.

We do not use health information for purposes unrelated to the features and functionality of Livo Health.

12. Data Security

We take reasonable technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction.

Information transmitted between the App and supported cloud services may be protected using encryption in transit.

However, no method of electronic storage or transmission over the internet can be guaranteed to be completely secure.

13. Data Retention

We retain information for as long as necessary to:

• Provide Livo Health services

• Maintain your account

• Provide requested functionality

• Comply with applicable legal obligations

• Resolve disputes

• Enforce our agreements

• Protect the security of our services

When you request account deletion, we will delete or anonymize applicable personal information, except where retention is required or permitted by law.

14. Account and Data Deletion

You may request deletion of your Livo Health account and associated personal information.

If the App provides an account deletion option, you can delete your account through:

Profile → Settings → Delete Account

You may also request deletion by contacting us at:

Email: info@hashseven.com

When your account deletion request is processed, we will delete or anonymize applicable personal information associated with your account, subject to information that we are required or permitted to retain by law.

Account deletion may permanently remove information such as:

• Your profile

• Fitness progress

• Habits

• Goals

• Social connections

• Other account-related information

15. Health Data Deletion

You can manage or revoke Livo Health's access to health information through your device's health permission settings.

If you want health-related information stored by Livo Health to be deleted, you may contact us at:

info@hashseven.com

We will process applicable deletion requests in accordance with our data retention requirements and applicable law.

16. Third-Party Services

Livo Health may integrate with third-party services, including:

• Google Sign-In

• Apple Sign-In

• Google Health Connect

• Apple Health / HealthKit

• Fitbit

• Google Firebase

These third-party services have their own privacy policies and terms.

We recommend reviewing the privacy policies of services you choose to connect to Livo Health.

17. Children's Privacy

Livo Health is not intended to knowingly collect personal information from children where such collection is prohibited by applicable law.

If you believe that a child has provided personal information to us without appropriate consent, please contact us at info@hashseven.com.

We will take reasonable steps to investigate and address the matter.

18. International Data Processing

Depending on the services used by Livo Health, your information may be processed or stored in countries other than the country in which you live.

We take reasonable measures to protect your information in accordance with applicable privacy laws.

19. Your Privacy Choices

Depending on your location and applicable law, you may have rights regarding your personal information, including the right to:

• Access your personal information

• Correct inaccurate information

• Request deletion of your information

• Withdraw certain permissions

• Disconnect supported health services

• Disable notifications

• Request information about how your information is processed

To exercise applicable privacy rights, contact us at:

info@hashseven.com

20. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

When we make changes, we will update the "Last Updated" date at the beginning of this Privacy Policy.

We encourage you to periodically review this Privacy Policy to stay informed about how we protect your information.

21. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us.

App Name: Livo Health
Company: Hashseven Inc
Email: info@hashseven.com
Website: https://hashseven.com/