Privacy Policy

You are going to have a clinical encounter using videoconferencing technology. You will be able to see and hear the provider and they will be able to see and hear you, just as if you were in the same room.  . The information may be used for diagnosis, treatment, therapy, follow-up and/or education.

Expected Benefits:

Improved access to care by enabling a patient to remain within the facility and obtain services from providers at distant sites.

Patient remains closer to home where local healthcare providers can maintain continuity of care.

Reduced need to travel for the patient or other provider

The Process:

You will be introduced to the provider and anyone else who is in the room with the provider. If you are unsure of what is happening, you may ask questions of the provider, anyone with the provider, or any telemedicine staff in the room with you. If you are not comfortable with seeing a provider on videoconference technology, you may reject the use of the technology and schedule a traditional face-to-face encounter at nearest hospital/OPD. Safety measures are being used to ensure that this videoconference is secure, and no part of the encounter will be recorded without your written consent.

Possible Risks:

There are potential risks associated with the use of telemedicine which include, but may not be limited to:

A provider may determine that the telemedicine encounter is not yielding sufficient information to make an appropriate clinical decision, which may require additional in-person visits.

Technology problems may delay medical evaluation and treatment for today’s encounter. • In very rare instances, security protocols could fail, causing a breach of privacy of personal medical information. You will be promptly notified if any security issues arise