Ledger Live Login is different from logging into a traditional online account. Ledger Live works with a Ledger hardware wallet, and access to your crypto accounts is secured by your physical device, PIN code, and recovery phrase—not by a website username and password alone.
Official resources:
Open Ledger Live on your desktop or mobile device.
Connect and unlock your Ledger hardware wallet.
Enter your device PIN on the Ledger device.
Open the required cryptocurrency app on the device.
Access your accounts and portfolio through Ledger Live.
Supported Ledger devices include:
Ledger Nano X
Ledger Nano S Plus
Ledger Live does not require:
Your 24-word recovery phrase for normal login.
Entering your recovery phrase into Ledger Live.
Sharing your recovery phrase with support staff.
If any website, email, or message asks for your recovery phrase, treat it as suspicious.
If you forget your Ledger device PIN:
You can reset the device.
Restore access using your 24-word recovery phrase.
Without the recovery phrase, you may permanently lose access to your wallet after a reset.
Try a different USB cable.
Use another USB port.
Unlock your Ledger device.
Restart Ledger Live.
Multiple incorrect PIN attempts can trigger a device reset. Ensure you enter the correct PIN carefully.
Update Ledger Live to the latest version.
Update device firmware.
Close other applications that may be using the device.
Never share your recovery phrase.
Store your recovery phrase offline.
Download Ledger Live only from official Ledger sources.
Verify transaction details on the Ledger device screen.
Keep your firmware updated.
If you're setting up a new Ledger wallet, start here:
Ledger.com/start Official Setup Guide
Ledger Live Login relies on hardware-based security rather than traditional web credentials. By requiring a Ledger device, PIN verification, and on-device transaction approval, Ledger provides a secure environment for managing cryptocurrency while keeping private keys protected offline.