Effective Date: January 15, 2026
ListEra (“we”, “our”, or “us”) operates a marketplace platform that allows users to buy and sell physical goods. Your privacy is important to us, and this Privacy Policy explains how we collect, use, store, and protect your personal information when you use the ListEra mobile application and related services.
We may collect the following types of information:
Name
Email address
Phone number
Shipping and billing address
Account login details
Payments are processed securely by Stripe.
ListEra does not store your credit or debit card details. Stripe handles all payment information in accordance with its own Privacy Policy.
Items purchased or sold
Order status
Delivery confirmation
Refund or dispute records
Device type and operating system
IP address
App interactions and usage logs
Date and time of access
We may use cookies and similar technologies to:
Improve app performance
Analyze usage
Enhance user experience
We may collect location-related information to provide marketplace and delivery services. This may include:
Shipping and billing addresses entered by users
Approximate location derived from IP address
Location data voluntarily provided through address search or map features
We do not continuously track or collect precise real-time GPS location without your explicit permission. Location information is used solely to facilitate transactions, improve delivery accuracy, prevent fraud, and enhance user experience.
We use your information to:
Create and manage user accounts
Process orders, payments, and seller payouts
Facilitate communication between buyers and sellers
Temporarily hold seller payouts until delivery is confirmed
Handle disputes, refunds, and customer support
Improve and secure our platform
Prevent fraud and unauthorized activity
Comply with legal obligations
For marketplace safety:
Buyer payments are temporarily held after delivery
Sellers receive their payout 48 hours after delivery confirmation
If a buyer reports an issue within 48 hours, the payment is paused
Disputes may involve negotiation between buyer and seller or administrative review
We do not sell your personal data.
We may share information only with:
Payment providers (such as Stripe)
Delivery and logistics partners
Service providers helping operate the platform
Legal authorities, if required by law
If a buyer reports an issue within the allowed timeframe:
The payout is temporarily withheld
Buyer and seller may negotiate a resolution
ListEra administrators may intervene if necessary
We retain your personal information only for as long as necessary to:
Provide our services
Comply with legal obligations
Resolve disputes
Enforce our agreements
You may request account deletion at any time.
We implement reasonable technical and organizational measures to protect your personal information. However, no online system is completely secure, and we cannot guarantee absolute security.
Depending on your location, you may have the right to:
Access your personal data
Update or correct your information
Request deletion of your account
Withdraw consent where applicable
To exercise your rights, contact us using the details below.
ListEra is not intended for children under the age of 13.
We do not knowingly collect personal information from children.
Our app may contain links to third-party services.
We are not responsible for their privacy practices.
We may update this Privacy Policy from time to time.
Changes will be posted on this page with a revised effective date.
If you have questions or concerns about this Privacy Policy, please contact us:
App Name: ListEra
Email: beingvintiro@gmail.com