SUPPORT
Liquid Wave - Tone Generator
Subscription and Premium-access information takes effect when version 1.1.0 is released. Version 1.0 was described as having no ads or third-party tracking services; version 1.0.1 is free with ads and offers no purchases or subscriptions. Version 1.1.0 adds optional Premium subscriptions and keeps Quick Clean available free with ads.
Developer: Jeremy Stein
CONTACT
Email: tarikmaju634@gmail.com
WHEN YOU CONTACT US, PLEASE INCLUDE
- A short description of the issue.
- Your device model and iOS version (Settings > General > About).
- The app version, available in the App Store listing or iOS Settings > General > iPhone Storage > Liquid Wave.
- Steps to reproduce the issue, if applicable.
Please avoid sending sensitive personal information or microphone recordings.
FREQUENTLY ASKED QUESTIONS
Does the App guarantee it will fix my speaker or remove water damage?
No. Guided tone patterns can assist with water-ejection attempts, but results are not guaranteed and the App cannot repair physical or water damage. If sound quality does not improve, stop testing, allow the device to dry naturally and contact a qualified repair service.
Is the Sound Meter a calibrated decibel meter?
No. It shows a relative sound-level indicator. Do not use it for professional, medical or safety-critical measurements.
Why can't I use the Sound Meter?
In version 1.1.0, the Sound Meter requires an active Premium subscription as well as microphone access. If Premium is active, tap Continue to open Apple's microphone permission request. If permission was denied, open iOS Settings > Privacy & Security > Microphone and enable access for Liquid Wave. The Cleaner, Tone Generator and Stereo Test do not require microphone permission.
Does the App record or upload microphone audio?
No. Microphone audio and level readings are processed in memory for the Sound Meter and are not recorded, saved or uploaded by the App.
Why did playback stop unexpectedly?
Tone playback stops when you leave the App, lock the device, change audio route or another audio source interrupts playback. Return to the App, check your audio route and start the tool again.
Why does the Cleaner warn about headphones?
Cleaning tones are intended for the device speaker. Disconnect Bluetooth or wired headphones and use the built-in speaker. Follow on-screen route warnings and keep volume comfortable.
Do I need an account or internet connection?
No app account or sign-in is required. An Apple Account is used for App Store purchases and restoration. Sound generation, speaker tests and microphone processing take place on your device. The App uses network services for advertising in the free mode, installation measurement, and purchase/subscription validation and restoration. An internet connection may be needed to purchase, validate or restore Premium. Ad availability depends on your connection and privacy choices.
Does the App display ads or process device information?
Starting with version 1.0.1, the App displays banner and occasional full-screen ads through Google AdMob. AppsFlyer measures installations and app launches, and Apphud supports attribution and purchase/subscription status. Version 1.1.0 uses Apphud for Premium purchase validation and restoration. Premium removes the app's ads while installation-measurement and subscription-status processing remain active. These services process device and usage information as explained in the Privacy Policy. Microphone data and local cleaning-session history are not sent to them.
How can I change advertising or tracking choices?
If Settings shows "Ad Privacy Options," open it to review Google's available advertising privacy choices. Apple's tracking permission is separate: change it in iOS Settings > Privacy & Security > Tracking. Denying tracking does not disable every type of network processing; see the Privacy Policy for details.
What remains free in version 1.1.0?
Quick Clean remains available without a subscription, with ads. Smart Sweep, Deep Sweep, Tone Generator, Relative Sound Meter and Stereo Test require Premium. Settings, support, legal links and purchase restoration remain accessible without subscribing.
What does Premium include?
Both weekly and yearly plans unlock the same Premium tools and remove app advertising while the subscription is active, including an eligible trial.
What are the plans and prices?
The U.S. prices are USD 3.99 per week and USD 19.99 per year. Prices elsewhere are localized by the App Store. The current price, billing period and renewal terms are shown before purchase. Both plans renew automatically unless canceled.
How does the weekly trial work?
Eligible users can start a 3-day free trial of the weekly plan. At the end of the trial, it automatically renews at the weekly price shown before purchase unless canceled. A trial is not available to every user; Apple determines introductory-offer eligibility for the subscription group. The yearly plan has no trial. Opening the paywall does not start a trial or charge you.
How do I restore Premium?
Use Restore Purchases on the purchase screen or in Settings, with the Apple Account used for the original purchase. An active valid subscription is needed for Premium access. If restoration does not unlock Premium, check the subscription status in iOS Settings > your name > Subscriptions and contact us with the product name and the non-sensitive details of the error. Do not send your Apple password, payment-card details or full receipt.
How do I cancel or change my subscription?
Open iOS Settings > your name > Subscriptions and select Liquid Wave, or use the subscription-management link in the App. If you do not want a trial to renew, cancel at least 24 hours before the trial ends. The Apple subscription screen shows your current status and end date. Deleting the App does not cancel a subscription.
How do I request a refund?
For Apple-billed purchases, use https://reportaproblem.apple.com and follow Apple's instructions. Eligibility depends on Apple's process and applicable rights.
Did version 1.0.1 offer subscriptions?
No. Version 1.0.1 did not offer in-app purchases or subscriptions. Premium begins with version 1.1.0; merely opening the App does not enroll you in a plan.
Why are ads unavailable?
Ads may be unavailable because of network conditions, your privacy choices or the advertising service. You do not need to tap ads to use Quick Clean.
How do I replay onboarding?
Open Settings in the App and choose "Replay Onboarding."
LEGAL AND PRIVACY REQUESTS
The Privacy Policy and Terms & Conditions are available in the App's Settings and on its website. For a privacy request or a question about stored service data, email tarikmaju634@gmail.com. Deleting the App does not automatically delete third-party server records.