Privacy Policy
Last updated: July 2, 2026
1. Introduction
Lions Cafe and Bakery ("we", "us", "our") operates the Lions Cafe and Bakery mobile application and website.
This page informs you of our policies regarding the collection, use, and disclosure of personal data when
you use our service.
2. Information We Collect
We collect the following personal information:
- Full name and phone number
- National ID number (for client verification)
- Email address (for login)
- Delivery address
- Order history and payment information
- Device push notification token (to send order updates)
- GPS location (riders only, when actively delivering)
3. How We Use Your Information
We use your information to:
- Process and manage your food orders
- Send you notifications about your order status
- Enable delivery tracking
- Verify your identity as a registered client
- Process payments via MTN Mobile Money, Bank of Kigali, and Equity Bank
4. Third Party Services
Our app uses the following third-party services:
- Google Firebase (authentication, database, push notifications) — https://policies.google.com/privacy
(https://policies.google.com/privacy)
- Google Sign-In — https://policies.google.com/privacy (https://policies.google.com/privacy)
- Google Places (delivery addresses) — https://policies.google.com/privacy
(https://policies.google.com/privacy)
- MTN Mobile Money — https://www.mtn.co.rw/privacy-policy/ (https://www.mtn.co.rw/privacy-policy/)
- Bank of Kigali — https://www.bk.rw/privacy-policy (https://www.bk.rw/privacy-policy)
- Equity Bank — https://equitygroupholdings.com/privacy-policy/
(https://equitygroupholdings.com/privacy-policy/)
5. Location Data
GPS location is only collected from rider accounts while actively delivering orders. Client location is
never tracked without consent.
6. Camera
The camera permission is used only to upload profile photos and menu images by authorized admin users.
7. Push Notifications
We collect your device token to send you order status updates. You can disable notifications at any time in
your phone settings.
8. Data Sharing
We do not sell or share your personal data with third parties. Order data is only visible to the client,
cashier, kitchen, and admin roles within the app.
9. Data Security
All data is stored securely in Firebase Firestore with access controlled by security rules. We take
reasonable measures to protect your information.
10. Data Retention
We retain your personal data for as long as your account is active. You can request deletion of your account
and all associated data at any time.
11. Children's Privacy
Our service is not directed to children under 13. We do not knowingly collect personal information from
children under 13.
12. GDPR Rights (European Users)
If you are located in the European Economic Area, you have the right to access, update, or delete your
personal information. Contact us to exercise these rights.
13. Your Rights
You can request access to, correction of, or deletion of your personal data by contacting us.
14. Contact Us
For any privacy questions:
- Email: lionscafeandbakery@gmail.com (mailto:lionscafeandbakery@gmail.com)
- Phone: +250791230524
- Location: Kigali, Rwanda