Privacy Policies

Privacy Policy

Effective Date: 06-09-2025

App Name: 'LinkVol'

'LinkVol' “Company,” “we,” “our,” or “us” values your trust and is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, share, and protect your personal information when you use our application and services.

1. Information We Collect

We collect the following types of information during registration and use of our app:

a) Personal Identification Information

Full name

Date of birth

Gender

Contact details (phone number, email address, address)

Government-issued identification (e.g., Aadhar or other ID documents)

b) Profile Information

Profile photo

Work/volunteering experience added by the user

Skills and preferences related to volunteering or bouncer opportunities

c) Uploaded Documents & Media

Identity proof documents (Aadhar, license, or other IDs)

Photos submitted during sign-up or verification

d) Usage Data

Login and logout records

IP address, device type, operating system, and app usage activity

Crash reports and diagnostic data for improving app performance

2. How We Use the Information

Your data is used strictly for providing and improving our services, including:

Creating and managing your account.

We also use Google Sign In to verify User's Identity.

Allowing volunteers and bouncers to discover and apply for opportunities.

Allowing organizers to review applicants and accept/reject participation requests.

Displaying accurate profile information to relevant organizers.

Identity verification and fraud prevention.

Sending important notifications, updates, and security alerts.

Improving our app experience, analytics, and performance.

We do not use your personal information for any purpose outside of the services provided.

3. Data Storage & Security

All data is stored securely on Google Firebase/Firestore (Google Cloud infrastructure).

Sensitive data (documents, contact details) is protected using encryption and access control.

Profile photos and uploaded documents are stored in Firebase Storage, accessible only by authorized services.

SharedPreferences is used only for non-sensitive local data (like role selection, preferences, and user's login data).

We implement strict access controls, ensuring that only the user and authorized organizers can access relevant data.

4. Sharing of Information

We do not sell, rent, or trade your personal data. However, data may be shared under the following conditions:

With Event Organizers: Only the necessary details (name, experience, contact info, profile photo) are shared when you apply for an opportunity.

With Service Providers: We may use trusted third-party services (such as Firebase, authentication providers, analytics tools) to support our app.

For Legal Obligations: If required by law, government request, or legal proceedings.

5. User Rights

You have full control over your information and may:

Access and update your personal profile at any time.

Request account deletion, which will remove all your personal information from our servers.

Request correction of inaccurate or outdated details.

Withdraw consent for processing (may limit use of certain features).

6. Retention of Data

We retain your personal data only for as long as necessary to provide our services.

If you delete your account, your personal data will be permanently deleted within 30 days, except where retention is required by law.

7. Children’s Privacy

We do not knowingly collect personal information from children. If we discover such data, it will be deleted immediately.

8. International Data Transfer

Since we use Firebase (Google Cloud), your data may be processed and stored on servers located outside your country. By using the app, you agree to this transfer.

9. Updates to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be notified within the app, and the updated version will always be available. Continued use of the app after updates means you agree to the revised policy.

10. Contact Us

For questions, complaints, or requests regarding this Privacy Policy, contact us at:

📧 Email: [linkvolofficial@gmail.com]