Effective Date: June 30, 2026
GreenSoft Infotech ("we," "our," or "us") operates the LinkUp – Random Video Call mobile application ("App"). This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our App.
By using LinkUp, you agree to the collection and use of information in accordance with this Privacy Policy.
When you create or sign in to your account, we may collect:
Name or display name
Email address (if applicable)
Profile picture (if provided)
Unique user ID
LinkUp requires access to your camera and microphone to provide live video and audio calls.
These permissions are used only while you are actively using the calling features. We do not access your camera or microphone when the app is not in use.
We may automatically collect:
Device model
Device manufacturer
Android version
App version
Language and country
IP address
Time zone
Network information
Anonymous device identifiers
We may collect:
App activity
Feature usage
Call duration
Connection quality
Match history
Crash logs
Performance diagnostics
To keep our community safe, we may collect information relating to:
User reports
Blocking actions
Violations of community guidelines
Fraud or abuse investigations
LinkUp uses secure real-time communication technology to connect users.
Unless otherwise stated, we do not record, store, or monitor the content of video or audio calls.
Temporary technical information required to establish and maintain a connection may be processed during calls.
We use your information to:
Create and manage your account
Match you with other users
Provide video and audio calling services
Improve app performance
Detect spam, fraud, and abusive behavior
Respond to customer support requests
Enforce our Terms of Service
Comply with legal obligations
The App may display advertisements.
Advertising partners may collect limited device information to provide personalized or non-personalized advertisements, measure ad performance, and prevent fraud.
We may use analytics services to understand:
App usage
Crash reports
Performance
User engagement
Analytics data helps us improve the App.
The App may use trusted third-party services, including:
Google Play Services
Firebase
Google AdMob
Google Analytics for Firebase
WebRTC services for real-time communication
Each third-party provider has its own privacy practices.
Depending on the features you use, LinkUp may request access to:
Camera – for video calling
Microphone – for voice communication
Notifications – for incoming call alerts and important updates
Internet – to connect with other users
Network State – to monitor connection quality
We request only the permissions necessary for the App's functionality.
We do not sell your personal information.
We may share information only:
With service providers who help operate the App
To comply with applicable laws
To protect users and prevent fraud
During a business transfer such as a merger or acquisition
We retain personal information only for as long as necessary to:
Provide the App
Meet legal obligations
Resolve disputes
Prevent abuse and fraud
When data is no longer needed, it is securely deleted or anonymized where appropriate.
You may delete your account from within the App (if available) or request deletion by contacting us.
After verification, we will delete or anonymize your personal information, except where retention is required by law or for legitimate security purposes.
We use reasonable administrative, technical, and organizational measures to protect your information against unauthorized access, disclosure, alteration, or destruction.
However, no method of electronic transmission or storage is completely secure.
LinkUp is intended only for users who are at least 18 years of age, or the minimum age required by local law.
We do not knowingly collect personal information from children. If we learn that a child has created an account, we will remove the account and associated information.
Your information may be processed on servers located outside your country of residence. We take appropriate safeguards to protect your information in accordance with applicable privacy laws.
Depending on your location, you may have the right to:
Access your personal information
Correct inaccurate information
Request deletion of your data
Restrict certain processing
Withdraw consent where applicable
Request a copy of your information
To exercise these rights, contact us using the details below.
We may update this Privacy Policy periodically. Any changes will be posted on this page along with the updated Effective Date.
If you have questions, concerns, or privacy requests, please contact us:
Email: support@linkup.com
We will respond to privacy-related requests within a reasonable timeframe.