Line Quest Privacy Policy
Line Quest respects the privacy of the visitors to our digital properties and the users of our products, and we are committed to protecting it through our compliance with this Privacy Policy (“Policy”). This Policy does not address the privacy practices of any third parties that we do not own or control.
Line Quest is the controller of the personal data we hold about you in connection with your use of the Services. This means that we determine and are responsible for how your personal data is used. Under this Terms of Service & Privacy Policy, your personal data shall be processed in order to provide the Services once you download our mobile applications, access and/or play our games, or interact with our Services.
Collection of information
Line Quest Games processes your personal data in order to provide the Services by downloading, accessing and/or playing our games or using our other Services. Most of this data comes directly from you. We collect the following information you provide in connection with our Services:
• Information collected via our customer support channels: when you interact with us via our customer support provider, we ask you to provide your username and email, and any information you choose to provide to allow us to assist you like Game ID, team/club name, device brand and model, advertising ID, transaction records or device language.
• Feedback and ratings you provide relating to our Services.
We use this data to provide our games and Services to you, including optimizing our Services, customization of in-game offers and verifying purchases. We may also use it for the other purposes set out in this Privacy Policy.
Use of information - purpose and legal basi
We use information about you for the following purposes in accordance with the legal bases for each type of personal data as described below:
• To provide and maintain the Services and the game experience;
• To enable us to provide our games (Services), to ensure that your purchases are activated in the games, and to provide you with player support if you need it;
• To enable us to optimize our Services for you and for the device that you are using, as well as to deliver customized in-game events, offers and promotions;
• To communicate with you regarding App-related information, including confirmations, technical notices, updates, security alerts and support and administrative messages;
• To personalize and improve the Services and provide tailored content and features;
• To respond to your comments and inquiries and provide customer support services;
• To gather analysis or valuable information so that we can improve our Services;
• To monitor and analyze trends, usage and activities in connection with the Services;
• To detect, prevent and address technical issues and bugs;
• To enable players to communicate with each other in games or on our social media accounts;
• To serve advertising;
• To provide and deliver the products and services you request and send you related information.
We only process your information to the extent that is necessary to achieve the purposes for which the information has been collected.
Storage of information
Your Information is kept for as long as necessary in order to provide you with the Services or otherwise fulfill the purposes as described above unless further storage is required in order to establish, exercise or defend a legal claim or to comply with applicable law, including accounting rules.
Children
Use of the Services is limited to users aged 13 years and above, except in the European Economic Area, where the Services are limited to users aged 16 years and above. If you are accepting this Privacy Policy and using the Services, you warrant you are 13 (or 16, depends what is applicable) or more years old.
If you have additional questions about Line Quest privacy practices related to children under the applicable minimum age, please contact us at coderoutedz@gmail.com
Security
The security of your data is important to us but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.
Your Rights
If you are based in the EEA, Switzerland, or are a legal resident of California in the U.S., you have certain rights in relation to your Information. For Californian residents, please refer to Addendum 1 – California Privacy Rights... For EEA, United Kingdom, Switzerland, and Brazil-based, you will find more information below on when which rights can apply. To exercise your rights, please follow the procedure set out below, use our web form (and choose: Type of issue ‘Related to my account’ > ‘I have data related question’), or email us at coderoutedz@gmail.com
• Access: You have the right to access information and to receive an explanation of how we use it and who we share it with. This right is not absolute. For example, we cannot reveal trade secrets or give you Information about other individuals.
• Erasure: You have the right to request deletion of your Information. We may need to retain some of your Information where there are valid grounds for us to do so under data protection laws. For example, for the defence of legal claims, respect freedom of expression, or where we have an overriding legitimate interest to do so, but we will let you know when this is the case. Note that where the Information is held by a third-party data controller, such as an advertising partner or a payment processor, we will use reasonable steps to inform them of your request, but we recommend you contact them directly in accordance with their own privacy policies to ensure your personal data is erased.
• Objection and withdrawal of consent: You have the right to withdraw your consent where you previously provided such consent; or object to our processing of your Information where we process such Information based on our legitimate interests (see above under How we use your personal Information).
• Portability: You have the right to receive a copy of the Information we process based on consent or contract in a structured, commonly used, and machine-readable format or to request that such Information is transferred to a third-party.
• Correction: You have the right to correct any Information held about you that is inaccurate.
• Restriction: You have a right, in certain circumstances, to stop us from processing Information other than for storage purposes.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time, and we will post the updated Privacy Policy on this page. When we make changes to this Privacy Policy, we will change the date at the beginning of this Privacy Policy. If we make material changes to this Privacy Policy, we will notify individuals by email to their registered email address, by prominent posting on our Services, or through other appropriate communication channels. Any new policy will be effective from the date it is published by us.
Contact Us
If you have any questions about this Privacy Policy, would you like to learn more about why, how, and what Personal Data we use, or to request deleting it, please contact us at coderoutedz@gmail.com
Collection of information
Line Quest Games processes your personal data in order to provide the Services by downloading, accessing and/or playing our games or using our other Services. Most of this data comes directly from you. We collect the following information you provide in connection with our Services:
• Information collected via our customer support channels: when you interact with us via our customer support provider, we ask you to provide your username and email, and any information you choose to provide to allow us to assist you like Game ID, team/club name, device brand and model, advertising ID, transaction records or device language.
• Feedback and ratings you provide relating to our Services.
We use this data to provide our games and Services to you, including optimizing our Services, customization of in-game offers and verifying purchases. We may also use it for the other purposes set out in this Privacy Policy.
Use of information - purpose and legal basis
We use information about you for the following purposes in accordance with the legal bases for each type of personal data as described below:
• To provide and maintain the Services and the game experience;
• To enable us to provide our games (Services), to ensure that your purchases are activated in the games, and to provide you with player support if you need it;
• To enable us to optimize our Services for you and for the device that you are using, as well as to deliver customized in-game events, offers and promotions;
• To communicate with you regarding App-related information, including confirmations, technical notices, updates, security alerts and support and administrative messages;
• To personalize and improve the Services and provide tailored content and features;
• To respond to your comments and inquiries and provide customer support services;
• To gather analysis or valuable information so that we can improve our Services;
• To monitor and analyze trends, usage and activities in connection with the Services;
• To detect, prevent and address technical issues and bugs;
• To enable players to communicate with each other in games or on our social media accounts;
• To serve advertising;
• To provide and deliver the products and services you request and send you related information.
We only process your information to the extent that is necessary to achieve the purposes for which the information has been collected.
Storage of information
Your Information is kept for as long as necessary in order to provide you with the Services or otherwise fulfill the purposes as described above unless further storage is required in order to establish, exercise or defend a legal claim or to comply with applicable law, including accounting rules.
Children
Use of the Services is limited to users aged 13 years and above, except in the European Economic Area, where the Services are limited to users aged 16 years and above. If you are accepting this Privacy Policy and using the Services, you warrant you are 13 (or 16, depends what is applicable) or more years old.
If you have additional questions about Line Quest privacy practices related to children under the applicable minimum age, please contact us at coderoutedz@gmail.com
Security
The security of your data is important to us but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.
Your Rights
If you are based in the EEA, Switzerland, or are a legal resident of California in the U.S., you have certain rights in relation to your Information. For Californian residents, please refer to Addendum 1 – California Privacy Rights... For EEA, United Kingdom, Switzerland, and Brazil-based, you will find more information below on when which rights can apply. To exercise your rights, please follow the procedure set out below, use our web form (and choose: Type of issue ‘Related to my account’ > ‘I have data related question’), or email us at coderoutedz@gmail.com
• Access: You have the right to access information and to receive an explanation of how we use it and who we share it with. This right is not absolute. For example, we cannot reveal trade secrets or give you Information about other individuals.
• Erasure: You have the right to request deletion of your Information. We may need to retain some of your Information where there are valid grounds for us to do so under data protection laws. For example, for the defence of legal claims, respect freedom of expression, or where we have an overriding legitimate interest to do so, but we will let you know when this is the case. Note that where the Information is held by a third-party data controller, such as an advertising partner or a payment processor, we will use reasonable steps to inform them of your request, but we recommend you contact them directly in accordance with their own privacy policies to ensure your personal data is erased.
• Objection and withdrawal of consent: You have the right to withdraw your consent where you previously provided such consent; or object to our processing of your Information where we process such Information based on our legitimate interests (see above under How we use your personal Information).
• Portability: You have the right to receive a copy of the Information we process based on consent or contract in a structured, commonly used, and machine-readable format or to request that such Information is transferred to a third-party.
• Correction: You have the right to correct any Information held about you that is inaccurate.
• Restriction: You have a right, in certain circumstances, to stop us from processing Information other than for storage purposes.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time, and we will post the updated Privacy Policy on this page. When we make changes to this Privacy Policy, we will change the date at the beginning of this Privacy Policy. If we make material changes to this Privacy Policy, we will notify individuals by email to their registered email address, by prominent posting on our Services, or through other appropriate communication channels. Any new policy will be effective from the date it is published by us.
Contact Us
If you have any questions about this Privacy Policy, would you like to learn more about why, how, and what Personal Data we use, or to request deleting it, please contact us at coderoutedz@gmail.com