Whether you're flying for business or pleasure, navigating an airport efficiently can greatly impact the quality of your journey. For passengers flying with Delta Airlines through Austin-Bergstrom International Airport (AUS), understanding the layout, amenities, and services available at the terminal is key to a smooth experience. This blog provides a comprehensive overview of the Delta Airlines AUS Terminal including check-in procedures, terminal features, boarding, and arrival experiences to ensure that every Delta flyer is well-prepared for their trip.
Delta Air Lines is one of the major carriers operating out of Austin-Bergstrom International Airport. It provides frequent domestic flights and some international connections through its various hubs across the United States. At AUS, Delta operates out of the Barbara Jordan Terminal, the airport’s primary terminal, which serves most major airlines.
The Barbara Jordan Terminal is well-equipped to handle large volumes of travelers and offers modern amenities, efficient security processing, and a passenger-friendly design. For Delta passengers, this terminal serves as a gateway to comfortable and timely travel.
Location and Layout of the Terminal
The Barbara Jordan Terminal is located on the east side of the airport and is a single, linear terminal building. Delta Air Lines typically operates out of gates in the midsection of the terminal. This centralized location means that passengers have easy access to check-in counters, security screening, dining areas, shops, and boarding gates without having to travel long distances within the airport.
Delta’s presence at AUS is easy to locate, with clear signage and dedicated staff ready to assist. Passengers will find Delta’s check-in counters and kiosks near the entrance, usually close to the central part of the terminal.
Delta offers several convenient check-in options for passengers flying from AUS:
Traditional Check-In Desks – Staffed counters allow for in-person check-in, baggage drop-off, and customer support for booking and flight inquiries.
Self-Service Kiosks – For travelers who prefer a quicker and more independent check-in process, Delta provides user-friendly kiosks where boarding passes can be printed, and baggage tags can be generated.
Online and Mobile App Check-In – Travelers are encouraged to check in online via the Delta mobile app or website up to 24 hours before departure. This streamlines the process and reduces the time spent at the airport.
Once checked in, passengers who need to check luggage can proceed to the baggage drop area before heading to the security checkpoint.
One of the strong points of the Delta Airlines Terminal experience is the efficient security screening process. The Barbara Jordan Terminal includes:
Multiple security lanes, including general and TSA PreCheck options
Helpful staff guiding passengers through the process
Clear instructions and signage that ease passenger movement through the checkpoint
Delta passengers who are enrolled in TSA PreCheck or CLEAR can benefit from expedited screening, reducing wait times and providing a more relaxed start to their journey.
Delta flights at AUS usually depart from gates located near the central or eastern part of the Barbara Jordan Terminal. Boarding gates are well-marked and feature:
Real-time flight information screens
Overhead announcements with clear boarding instructions
Seating areas with charging stations and nearby restrooms
Gate agents are available to assist with questions regarding upgrades, seating changes, or special needs. Delta also supports boarding by group, ensuring that the boarding process remains orderly and efficient.
While Delta does not currently operate a dedicated Sky Club at AUS, eligible passengers (such as those with Sky Club membership or flying in Delta One on international flights) can access partner lounges or utilize other terminal amenities. For now, frequent flyers often rely on the spacious waiting areas and restaurants nearby to relax before departure.
The Barbara Jordan Terminal at AUS offers a wide variety of dining and shopping options that Delta passengers can enjoy before their flight:
Local Flavors – Austin is known for its food culture, and the terminal doesn’t disappoint. You’ll find BBQ spots, taco bars, and other regional eateries.
Quick Bites – For travelers in a hurry, grab-and-go sandwich shops, bakeries, and coffee counters provide fast service.
Sit-Down Restaurants – If you have time before your flight, enjoy a sit-down meal at one of the terminal’s full-service restaurants.
Retail Stores – Gift shops, tech stores, bookstores, and convenience stands offer last-minute travel necessities and souvenirs.
Delta passengers will find these services easily accessible as the terminal is designed with an open layout and intuitive walking paths.
Delta Airlines at AUS is committed to providing accessible services for all passengers. The terminal features:
Wheelchair assistance upon request
Elevator and escalator access to all levels
Accessible restrooms and family restrooms
Service animal relief areas
For passengers needing special assistance, it’s recommended to notify Delta in advance or speak to a staff member upon arrival at the terminal.
For those arriving in Austin on a Delta flight, the arrivals process is just as streamlined as departures. After disembarking, passengers proceed to the baggage claim area located on the lower level of the Barbara Jordan Terminal.
Baggage claim carousels are clearly marked and efficiently managed
Luggage carts are available throughout the arrivals area
Ground transportation (rideshare pickup, taxis, rental car shuttles) is located just outside
Delta customer service agents are available at the baggage area to assist with lost luggage, damaged items, or additional inquiries.
The terminal offers a variety of transportation and parking options:
Short-Term and Long-Term Parking – Multiple parking lots and garages with shuttle services to the terminal.
Rideshare Pick-Up Zones – Clearly marked areas for Uber, Lyft, and other ride services.
Public Transportation – Buses and airport shuttles connect travelers to downtown Austin and surrounding areas.
Rental Car Facility – Convenient access via shuttle to the consolidated rental car center.
Whether you're arriving or departing with Delta, these options provide flexibility for every traveler’s needs.
Flying with Delta Airlines through Austin-Bergstrom International Airport offers travelers an efficient and enjoyable airport experience. The Delta Airlines AUS Terminal located within the Barbara Jordan Terminal, is equipped with all the essentials for modern air travel—clear signage, smooth check-in procedures, efficient security, ample amenities, and friendly service.
Whether you're traveling for business, vacation, or to reconnect with loved ones, Delta’s operation at AUS ensures that your journey begins and ends on a high note. With well-organized services, Austin hospitality, and the reliability of Delta Airlines, passengers are in good hands from the moment they enter the terminal.