Limousine Service in California

You can easily make a reservation through our online booking system or by contacting our customer service team. The process allows you to select your preferred vehicle type, date, and any additional requests to tailor your experience. Once booked, you’ll receive confirmation and updates via email or SMS to keep you informed. Our system is designed to make bookings fast, secure, and stress‑free. If you prefer a personal touch or need assistance, our staff is always available to help finalize your plans.

We understand that plans can change, so our cancellation policy is here to offer flexibility. For most reservations, cancellations are accepted if made within a set timeframe—typically several hours before the scheduled service. Any cancellations made past that window may be subject to forfeiture of certain payments, depending on the type of service booked. This allows us to manage vehicle availability and staffing efficiently. Rest assured, our team will always work with you to accommodate changes whenever possible.

When your flight lands, you collect your luggage and notify us via our designated contact method. Our dispatcher will then guide you to the pickup area, and your chauffeur will either meet you directly or text you the exact location. Typically, the vehicle arrives within a few minutes of your notification. You may also request a meet-and‑greet service with a personalized sign for an additional touch, if preferred. Our goal is to make your arrival effortless and smooth.

We offer several payment options to suit your needs. You can pay in cash, by major credit card, or—if approved—a private check. Corporate accounts may have the option for regular billing and invoicing, providing even more convenience. In all cases, payments are due at the time of service unless other arrangements have been confirmed. This flexibility ensures seamless and secure transactions.

Yes, all of our vehicles maintain a strict non‑smoking policy to ensure a clean, odor‑free environment for every client. If a passenger needs to smoke during the trip, the chauffeur will assist in locating a safe and appropriate area to do so outside of the vehicle. This preserves the comfort and quality of the ride for all guests. We appreciate your cooperation in helping us maintain a pristine travel experience.

We understand that delays can occur, especially with air travel or tight schedules. If you’re running late, contact us and we’ll adjust the pickup accordingly. Extensions can often be arranged on the fly—just let us know as soon as possible, and we'll confirm whether the vehicle is available to continue. Any extended duration will follow our standard extension policy. Our goal is to keep your service seamless, even when plans change.

Absolutely. You can request additional stops within a reasonable distance of your route, and we’re happy to accommodate whenever possible. Depending on the timing of your service, a nominal service-related charge may apply for any extra stops. Letting us know in advance helps ensure smooth transitions and avoids any confusion. We aim to offer maximum flexibility while keeping your trip efficient and on schedule.

Our chauffeurs are highly trained professionals who deliver courteous, reliable, and attentive service. They undergo rigorous preparation in safe driving, customer care, and professionalism, ensuring every interaction is polished and stress‑free. Chauffeurs arrive well-dressed and offer courteous assistance with luggage, seating, and door-handling. Whether you need a quiet ride or thoughtful hospitality, they adapt to your style with grace. Their neutral demeanor keeps the emphasis on your comfort and satisfaction.

Once your reservation is confirmed, you’ll receive a detailed confirmation outlining all necessary trip particulars. This typically includes the vehicle type selected, date and time of service, point of pickup, and any special instructions requested. You'll also receive contact information for your assigned chauffeur or operations point of contact, ensuring you have support from start to finish. Any additional services or requests—like meet-and-greet, child seats, or lighting preferences—are also documented. It’s all designed to give you precise, helpful details for a seamless journey.

Gratuity for the chauffeur is appreciated but always optional and based on your level of satisfaction. If you choose to express appreciation through a tip, your chauffeur will receive it directly at the end of the trip. We do not include gratuity in our pricing, giving you the freedom to assess service quality on the spot. Many clients choose to tip when they feel the service has exceeded expectations. Either way, our focus remains on delivering the highest level of service, gratuity optional.