How it works

How does the Christmas Lighting Service Work?

Reaching out: Once you have decided that you are interested in getting a professional service to install lighting/decoration at your home or business, you will fill out the short form located on the "Contact" page, then give us a call!

Discussion: When you reach out to us, we will discuss any ideas you may have and we will setup a time with you to view your property. If you are unsure of what you may want, we have experienced holiday designers that can suggest some ideas that will make your house stand out from the rest!

Booking: Once we have come up with a plan interests you, we will send over the pricing (prices vary) and pick a date that works for you!

Install Day: After you have booked your install date, leave the rest to us! We will contact you on the day of the install and give you an estimated time frame of when we will arrive. We will also send you periodic updates as we get closer. When we arrive, all we ask is for you to point us to the power source and we will handle everything else. New installs can take as little as 1 hour and go as long as a few days depending the size of your project. 

Payment: We typically request half of the full contract value on the day of install. When we come back after the season, is over to pack everything away, we will collect the other half of the contract. 

Takedown: As a part of the premium decoration lease service, we break everything down after the season is over, label, organize and store the lights until next season. Part of the huge benefit of leasing the decorations is that you do not have to touch, store or worry about if they will work next year! 

How Much Does It Cost? 

Great question! We wish we could give you a more exact answer, but each client's vision is unique so in order to be fair, the cost does change from client to client. You can check out the "About" tab for how we price each property!

Do you provide all lights, decorations and materials?

 We provide EVERYTHING! The light strands, the bulbs, the clips, extension cords, timers, storage bins, hardware, warranty, installation etc., you name it! 

Can You Install My Lights/Decorations?

 While we are all about helping people out and making sure our client's vision is fulfilled, we refrain from working with our client's own personal decorations for a few reasons. We provide a full warranty and service for any/all lights and decorations provided by Lighting L.I, which we can not provide that for our client's personal lights/decorations. Lighting L.I. is also fully trained and experienced to install and work with the commercial grade lighting/decorations/equipment that we provide. Part of our commitment is providing our clients with the best equipment to ensure a happy and worry free holiday season. 

Do you store everything or do we do that?

 Typically, we label, organize and store the lights/decorations until the following season at our own facility. By doing this, we are able to check and maintain everything for the next season to sure that it is all functioning 100% and that we are providing you with the best of the best.

How do we pay for everything?

 We typically request half of the full contract value on the day of install. When we come back after the season is over, to pack everything away, we will collect the other half of the contract. At this time, we accept: Cash, Check, Apple Pay, Venmo and Zelle. With all transactions, we provide you with a paper receipt and can also email you an identical copy of the receipt as well. *All pricing is subject to change upon any/all unforeseen circumstances, which the client will be informed before hand*

How does the warranty/service work if something fails?

 In the rare circumstance where equipment fails, partially fails, becomes misaligned, etc., we are on call 24/7. Give us a call and we will be out to you in no time. We stand behind all of our equipment and will provide replacement/service free of charge. Note: Lighting L.I. will evaluate each situation and reserves the right to charge for excessive services calls due to peculiar activity or repeated equipment destruction incidents. 

How far in advance should we book?

They say don't rush the holiday's but in this case, we book up as early as July and August of the upcoming season! We highly suggest inquiring/booking at least two months in advance. We do take on last minute installs but that does affect available dates and lighting/decorations. 

Do we have a choice of color?

Absolutely! We offer a wide variety of colored lights. Some of our most popular colored lights are: Warm white, pure white and cool white. We also provide multi colored, alternating red and white theme and custom themes. Head over to our "Services" tab and take a look at the different color bulb options. 

  What type of lighting do you use?

Our most common lights that we install are beautiful, commercial grade, high efficiency LED bulbs.