Communication is key! It is imperative that we contact our clients. Use this page to invite them back, follow up, and mange our call center.
Communication is key! It is imperative that we contact our clients. Use this page to invite them back, follow up, and mange our call center.
Liberty Hub - The central HUB for all things needed.
Customer Management Console (CMC) - Use this to check customer tax return status.
Appointment Management System - Check DAILY to manage office appointments.
Customer Call Lists - Use to call and invite our customers back and follow-up calls.
Call Center Manual - Useful manual for call center operations.
Call Center Training Outline - Outline for call center training.