Welcome! I am an Assistant Professor in the Decision& Information Sciences Department at the Bauer College of Business, University of Houston.

 My primary research interests lie in digital platform design & strategy, healthcare IT, human-AI interaction, and business analytics. I employ various research methods such as econometrics, natural experiments, lab experiments, and machine learning to investigate my research questions.

 So far, I have published in MIS Quarterly and Communications of the Association for Information Systems (CAIS) and have three conference papers accepted by ICIS. In addition, I have three journal articles under review at Information System Research (ISR). 

REFEREED JOURNAL PUBLICATIONS

• Jiang, L., Hou, J., Ma X., & Pavlou, P. “Punished for Success? A Natural Experiment of Displaying Clinical Hospital Quality on Crowdsourced Review Platforms,” Conditionally accepted at Information Systems Research (ISR).  

• Jiang, L., Ye, S., Zhao, L., & Gu, B. “Does Search Cost Reduction for Partial Information on Online Platforms Lead to Better Consumer Decisions? Evidence from a Natural Experiment,” Conditionally accepted at Information Systems Research (ISR).  

• Jiang, L., Ravichandran, T., & Kuruzovich, J. (2023). “Review Moderation Transparency in Online Platforms and User Behaviors: Evidence from a Natural Experiment,” MIS Quarterly, 47(4): pp. 1693-1708

• Jiang, D., Jiang, L., London, J., Grover, V., & Sun, H. (2022). “Everything Old Can Be New Again: Reinvigorating Theory Borrowing for the Digital Age,” MIS Quarterly, 46(4): pp. 1833-1850

• Jiang, L., Jiang, D., and Grover, V. (2017). "The Sphere of Influence of Information Systems Journals: A Longitudinal Study," Communications of the Association for Information Systems, (41): pp. 150-178. 

PAPERS UNDER REVIEW/REVISIONS

• Hou, J., Jiang, L., Ma X., & Gopal, A. “Clean But No Thanks? Examining the Impact of Platform-Provided Restaurant Hygiene Information on Restaurant Demand in the US,” Under 3rd round review at Information Systems Research (ISR)

• Jiang, L., Meng, Z., Yang, L., Li, X., & Guo, J.  “Human-AI Collaboration: The Interplay of AI Delegation and Manual Investment in Peer-to-Peer Lending,” Under review at  Information Systems Research (ISR)

WORKING PAPERS

• Jiang, L., Zhao, L., & Gu, B. “Effects of Artificial Intelligence in Optimizing Product Images on Online Review Volume,” Preparing for submission to Information Systems Research (ISR)