Welcome to LH Wheels Zone ("we," "our," or "us"). We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application (the "App") available on iOS and Android.
Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access or use the application.
We may collect information about you in a variety of ways when you use our App:
Personal Data: When you register an account, make an inquiry, or interact with our services, we may collect personally identifiable information, such as your:
Name
Phone number
Email address
Delivery address or vehicle details (if applicable for product orders or service bookings)
Automatically Collected Information: When you use the App, our servers may automatically collect certain technical information, including your mobile device ID, device type, operating system, IP address, and app usage data.
Location Data: With your explicit permission, we may collect location data to help you find our nearest service center or estimate delivery/service logistics.
Having accurate information permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the App to:
Create and manage your account.
Process your orders, product inquiries, or service appointments for tires, rims, and automotive care.
Send you administrative information, order updates, or promotional notifications (you can opt out of marketing messages at any time).
Respond to customer service requests and support inquiries.
Improve the functionality and user experience of our iOS and Android applications.
We do not sell, trade, or rent your personal information to third parties. We may share information only in the following limited circumstances:
By Law or to Protect Rights: If required to comply with applicable local laws, regulations, or legal processes.
Service Providers: With trusted third-party vendors who assist us in operating our app, conducting our business, or servicing you, provided those parties agree to keep this information confidential.
We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal data you provide to us, please be aware that no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.
We do not knowingly solicit information from or market to children under the age of 13. If we learn that we have collected personal information from a child under age 13 without verification of parental consent, we will delete that information as quickly as possible.
You can review, modify, or terminate your account at any time by logging into the App settings or contacting us directly.
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any changes by updating the "Effective Date" of this Privacy Policy.
If you have questions or comments about this Privacy Policy, please contact us at:
Business Name: LH Wheels Zone (អិលអេច វាលហ្សូន)
Location: Opposite Wat Neak Vong, Street 132 (Nagavong St.), Sangkat Srah Chak, Khan Daun Penh, Phnom Penh, Cambodia
Phone: 010 / 012 950 360 | 097 88 333 88
Email: lhwheelszone@gmail.com
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