On the Samsung A32 5G phone. Why can't I set different sounds for different notifications like texts vs. everything else like I could do on my previous and MUCH OLDER Samsung Galaxy phones? I want to set a separate and specific sound/music for my text messages but unfortunately the Samsung A32 5G phone has but ONE sound option for ALL notifications.
I want to be able to select a specific sound for different notification but the Samsung A32 5G phone ONLY allows for a single sound option for ALL notifications. That needs to be change to allow for a user to choose different notification alarms/song for different notifications.
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However, what I want is a ringtone for calls from anyone who IS "NOT" in my "Contacts list" or for any "unknown callers". And to do this without having to separately go to each individual contact to do so. If I could easily set a "default" ringtone for "all contacts" on my "contact list" then just set the "default ringtone" for "all calls" to something different, then that would work.
The .m4r files in the iPhone version folders on Box.com should all be 30 seconds or less, as I snipped them down when I learned of that limitation.
The .mp3 versions have not been snipped, so may be longer.
Select all the custom ringtones. Click the ringtones to select them. To select multiple ringtones, press and hold Ctrl or Command on Mac, and select all the files.
We're running Teams 533356 and 531156 on Apple macOS 12.6.1 Monterey. In the last 2 weeks we're seeing many internal Teams calls continue to ring after answering. Only way to stop the ringing is to quit Teams and re-launch. Anybody else seeing this ?
Having the same issue, but only when calling certain accounts using Windows 10 devices. Example would be if iPad A gets a call from PC A, PC A continues to ring after answering. But if iPad A calls PC A, no issue at all. Now if iPad A gets a call from PC B, there's no issue. This continues with random users calling iPad A. I've tried reimaging multiple PCs, even tried reimaging iPads. It almost seems account based, but not every account has an issue calling the iPad. Even tried using the browser version of Teams and still have the issue.
Title: Users may hear a continuous ringtone after dialing, answering, or hanging up a call in Microsoft Teams
User impact: Users may hear a continuous ringtone after dialing, answering, or hanging up a call in Microsoft Teams.
More info: This issue impacts the Microsoft Teams desktop client and web app, but the Microsoft Teams mobile app isn't affected. Users may need to close the desktop client or web version completely for the ringtone to end. Virtual Desktop Infrastructure (VDI) users will continue to be impacted until the full fix is deployed.
Current status: We've confirmed that the formerly delayed fix has begun deployment and is tentatively scheduled to fully saturate by February 26, 2023, barring any blockers. In the interim, we're also developing an alternative fix to more expediently provide relief. We anticipate that this expedited fix will be ready to deploy by Friday, February 17, 2023, and we'll delineate a more concrete estimated time to resolution at our next scheduled update.
Scope of impact: Users answering, dialing, or hanging up some calls on the Microsoft Teams desktop client and web app may experience impact.
Root cause: A code conflict in a recently updated Microsoft Teams build is resulting in impact.
Next update by: Friday, February 17, 2023, at 9:30 PM UTC
Similar issue here. Everyday more users are reporting it. If primary user desk phone rings, then delegate picks up call, primary user and all other delegates continue to have their desk phones rings for about 10 rings. Most users here have no delegate, some have 1 delegate, but a few folks have 2-3 delegates. Microsoft's documentation says you can have up to 25 delegates. This issue started a few months ago for one user, now I've had 8 people report it in the last 2 weeks. We have reset the physical desk phones, turned off all delegates and set them up fresh, made sure the phone firmware & Teams were updates, swapped out physical desk phones, turned on/off the Enable lightweight calling experience. Nothing is resolving this issue. I believe the problem is in Teams code at this point, not our hardware or configuration.
We created a ticket with Microsoft Support. Every few days I had to ask for updates. Every time I did they told me that the problem was my PC (even though everyone with the problem has it on every pc they use) and each time they had me generate support files for them again. At some point my test system stopped having the problem, and they told me that they could no longer help unless I bothered one of my users every few days to get support files (the support files that I had provided many times) and when I told them I didn't want to do that they insisted there was nothing they could do. We got our Account Rep involved and they got more active, but still never found a solution. They just kept insisting that the problem was on the PCs, and not related to Teams.
Later I talked to a Microsoft Partner, who I won't name, and he explained that the way the Support system is structured, it benifits the first level support provider (who isn't Microsoft) to keep the tickets open as long as possible because they are paid based on the time they spend on each incident.
Edit: I forgot to mention that even having A5/E5 licensing, that costs hundres of thousdands, doesn't get you "premium support." Microsoft will sell you that seperately. This is just my opinion, but that model seems to encourage the not-premium support to be less than helpful. If it was useful people probably wouldn't pay for "premium," right?
What awful service! I appreciate the update, although I won't hold out hope of this fixing itself anytime soon and will hunt about for other call solutions.
Funny that they tried to pin it on blue tooth headsets and PCs - I'm on a Macbook Air and have the same issue, using plug-in old school Wantek headset mostly. Every call I get this, I've had this since first using Teams (6 months ago). Originally I was using a full Mac and had the same issue - I've even tried my bluetooth headset from home with the same results!
We were able to work through this with Microsoft support. I did have to train my users to send me diagnostics whenever they had the issue. It took a few weeks but we did get it fixed. I think Microsoft fixed something on their end and didn't own up to it. 152ee80cbc
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