Privacy Policy for LeoX

Effective Date: May 12, 2026

Welcome to LeoX.
This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our mobile application and related services.

By using LeoX, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

A. Personal Information

When you create an account or place an order, we may collect:

• Full name

• Email address

• Phone number

• Shipping and billing address

• Profile photo (optional)

B. Account Information

• Username and password

• Login credentials

• Account preferences

C. Payment Information

Payments are processed securely through third-party payment providers. LeoX does not store full payment card information on its servers.

D. Device & Technical Information

We may automatically collect:

• Device type and model

• Operating system version

• IP address

• App version

• Device identifiers

• Crash logs and analytics data

E. Location Information

With your permission, we may collect approximate or precise location data to improve delivery and nearby vendor services.

2. How We Use Your Information

We use collected information to:

• Create and manage user accounts

• Process orders and payments

• Connect customers with vendors

• Deliver products and services

• Provide customer support

• Send order updates and notifications

• Improve app performance and user experience

• Detect fraud and maintain security

• Comply with legal obligations

3. Vendor Data

Since LeoX is a multi-vendor marketplace, vendors may access customer information necessary to fulfill orders, including:

• Customer name

• Delivery address

• Phone number

• Order details

Vendors are required to handle customer data responsibly and only for order fulfillment purposes.

4. Sharing of Information

We may share information with:

• Vendors fulfilling orders

• Payment service providers

• Delivery and logistics partners

• Analytics and cloud service providers

• Legal authorities when required by law

We do not sell users’ personal information to third parties.

5. Notifications

LeoX may send:

• Order confirmations

• Delivery updates

• Promotional offers

• Important account or security notifications

Users can manage notification preferences within the app settings.

6. Data Security

We implement reasonable administrative, technical, and physical security measures to protect your information against unauthorized access, loss, misuse, or disclosure.

However, no system can guarantee complete security.

7. Data Retention

We retain user information only as long as necessary for:

• Providing services

• Legal compliance

• Resolving disputes

• Enforcing agreements

Users may request account deletion subject to applicable legal obligations.

8. Your Rights

Depending on your location, you may have rights to:

• Access your personal data

• Correct inaccurate information

• Request deletion of your data

• Withdraw consent

• Object to certain data processing activities

To exercise these rights, contact us using the information below.

9. Children’s Privacy

LeoX is not intended for children under the age of 13.
We do not knowingly collect personal information from children.

10. Third-Party Services

LeoX may contain links or integrations with third-party services, including payment gateways and social login providers. We are not responsible for the privacy practices of those third parties.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updated versions will be posted within the app with a revised effective date.

12. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us:

App Name: LeoX
Email: support@leoxapp.com