About me

August 2023 - Present

Freelance BI & Data Analyst

Construct robust data models using a snowflake schema in Power BI to facilitate comprehensive financial analysis.
Utilize SQL to retrieve General Ledger Data from the database.
Design reports that detail exchange activities and offer comprehensive analysis of portfolio performance and individual securities.
Conduct case studies on E-commerce performance, developing high-level performance dashboards that reveal key business metrics.
Summarize company-level and regional E-commerce performance through visually compelling dashboards.

December 2021 - January 2023

Workstream Administrative Team Captain

CouldFactory – Nairobi, Kenya

Designed reliable monthly schedules for a multicultural team tasked with making unambiguous crime-related radio transcriptions.
Offered continual support to Team Captains in their daily workflow and addressed any pressing concerns.
Collaborated with direct managers to assess the team’s performance to ensure the client’s quality standards were met.

April 2022 - December 2022

Chat & Video Moderator

Moderated both chat and video feed for the Citizen crime-based app. Responsibilities:
- Controlled the chat flow in the app by deleting, hiding, or approving user comments based on outlined guidelines.
- Reviewed live footage of ongoing incidents to trim, delete, or approve user video posts based on outlined guidelines.

April 2021 - November 2021

Workstream Team Captain

Offered continual and maximum support to team members for performance, efficiency, and productivity.
Collaborated with peers to plan daily workflow and ensure the team adhered to required guidelines.
Provided shift managers with suggestions on how to reinforce team synergy to improve the team’s overall performance

November 2020 - March 2021

Radio Analyst

Analyzed real-time 911 calls to provide USA nationals with impending life-saving alerts of criminal activities happening in their surroundings. Responsibilities included:
- Auditing radio clips from distinct precincts where crisis responders including EMS, police, and firefighters provided real-time updates regarding ongoing incidents.
- Utilizing maps and other location-finding tools to establish streets, and avenue-based crime scenes as enumerated by crisis responders.
- Providing accurate and concise transcriptions of the incidents based on important guidelines centered on people’s safety.
- Sending notifications within a specified mile radius to provide residents with situational awareness of nearby incidents.

January 2019 - November 2020

Freelance Writer & Researcher

Flexible researcher and experienced writer with over 100 approved academic orders. Responsibilities included:
Reviewing books of literature and works of art.
Researching proposals and project papers in the science field.
Curating and editing academic research papers.