Privacy Policy
Lens Bite
Effective Date: March 4, 2026
Lens Bite (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains what information we collect, how we collect it, how we use it, and when it may be shared with third parties.
By using the Lens Bite mobile application, you agree to this Privacy Policy.
1. Information We Collect
a) Information You Provide Directly
When using Lens Bite, you may provide:
Food images captured or uploaded through the app
Text inputs related to meals, nutrition, or search queries
Account information (such as email address, if account creation is enabled)
Messages sent to customer support
Food images and related text inputs may contain personal data if you choose to include such information.
b) Automatically Collected Information
When you use the app, we may automatically collect:
Device type and operating system
App version
Usage data (features used, session duration)
Crash reports and diagnostics
Anonymous analytics information
This information is used to improve app performance and stability.
c) Subscription Information
If you purchase a subscription:
Payments are processed by Apple Inc. through the App Store.
We do not collect or store your full payment card details.
We may receive limited transaction information such as:
Subscription status
Product identifier
Transaction confirmation
This information is used solely to validate and manage your subscription access.
2. How We Use Your Information
We use collected information to:
Provide AI-powered food analysis
Generate nutritional estimates
Improve app functionality and accuracy
Validate subscriptions
Respond to support requests
Prevent fraud, abuse, or misuse
We do not sell your personal data.
3. AI Processing and Third-Party Services
AI Processing
To provide AI-powered nutrition analysis, food images and related text inputs are transmitted to third-party AI service providers for processing.
We currently use:
OpenAI for AI image and text analysis
Google LLC (Firebase services) for authentication, database storage, and analytics
When you use the AI scan feature:
Food images you submit
Related text inputs
Technical metadata necessary for processing
may be securely transmitted to OpenAI’s servers to generate nutrition results.
We obtain your permission before sending food images for AI processing.
These third-party providers process data according to their own privacy policies and provide data protection measures consistent with industry standards.
We do not intentionally share:
Your password
Full payment details
Sensitive personal identifiers
with AI providers.
4. Legal Basis for Processing (Where Applicable)
Depending on your location, we process personal data based on:
Your consent (e.g., AI image processing)
Contractual necessity (providing app services)
Legitimate interests (improving functionality and security)
Legal obligations
You may withdraw consent for AI processing in the app settings.
5. Data Storage and Security
We implement reasonable administrative, technical, and organizational safeguards to protect your information.
However, no electronic transmission or storage system can be guaranteed 100% secure. By using the app, you acknowledge this inherent risk.
6. Data Retention
We retain personal data only as long as necessary to:
Provide services
Maintain your account
Comply with legal obligations
Resolve disputes
Enforce agreements
If you delete your account, your personal data and stored scans will be permanently deleted from our active systems, except where retention is legally required.
7. Account Deletion
If you create an account, you may delete it at any time inside the app:
Settings → Account → Delete Account
Account deletion will:
Permanently remove your account
Delete stored food scans
Delete associated personal data
Subscription cancellations must be managed separately through your Apple App Store account.
8. Children’s Privacy
Lens Bite is not intended for children under 13 years of age. We do not knowingly collect personal information from children. If we discover such data, it will be deleted promptly.
9. Your Rights
Depending on your jurisdiction, you may have the right to:
Access your personal data
Correct inaccurate data
Request deletion
Withdraw consent
Object to certain processing activities
You may exercise these rights by contacting us at the email below.
10. Third-Party Services
Lens Bite integrates third-party services including:
Apple Inc. (App Store billing)
OpenAI (AI processing)
Google LLC (Firebase authentication, database, analytics)
We encourage you to review their respective privacy policies.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted within the app or on our website with a revised effective date.
Continued use of the app after changes indicates acceptance of the updated policy.
12. Contact Us
If you have any questions about this Privacy Policy or your personal data, please contact:
lens.bite.contact@gmail.com