Effective Date: September 17, 2026
Lemon CRM ("we," "us," or "our") built the Lemon CRM app as a Commercial app. This SERVICE is provided by us and is intended for use as is.
This Privacy Policy informs visitors about our policies regarding the collection, use, and disclosure of Personal Information when anyone decides to use our Service.
If you choose to use our Service, you agree to the collection and use of information in accordance with this Privacy Policy. The Personal Information that we collect is used to provide and improve the Service. We will not use or share your information with anyone except as described in this Privacy Policy.
For a better experience while using our Service, we may require you to provide us with certain personally identifiable information. The information that we request will be retained by us and used as described in this Privacy Policy.
Based on the permissions requested by our app, we collect and process the following types of data:
Our app requires access to your location, including fine and coarse location, to provide core business and CRM functionalities, such as:
Tracking business operations
Saving business-related addresses
Optimizing routes
Supporting location-based CRM features
Foreground Service Location: We may access or track your location while the app is running in the foreground or while using a foreground service when required to support location-based functionality.
We do not secretly collect location data in the background without a visible foreground service notification.
Our app may request access to your device's camera and storage/files to allow you to upload or capture images, documents, and other files relevant to your CRM activities.
Examples may include:
Profile pictures
Invoice images
Business documents
Other CRM-related images or files
We only access images, files, or documents that you explicitly choose to capture or upload through the application.
We may collect certain device and usage information, such as:
Device model
Operating system version
Application version
Unique device identifiers, where applicable
App usage and diagnostic information
This information may be used to support push notifications, monitor application performance, improve app stability, and troubleshoot technical issues.
The app may use third-party services that may collect information used to identify or support the operation of the Service.
These services may be used for purposes such as application performance monitoring, crash reporting, analytics, and push notifications.
The third-party services used by the app may include:
Google Play Services
Google Privacy Policy
Google Analytics for Firebase
Google Analytics for Firebase Privacy Policy
Firebase Crashlytics
Firebase Privacy and Security
Third-party services have their own privacy policies governing how they process information.
We retain your personal data only for as long as necessary to provide our services, maintain business records, fulfill the purposes described in this Privacy Policy, and comply with applicable legal obligations.
You have the right to request deletion of your personal data collected through our app.
If you wish to delete your account or request deletion of personal data associated with your account, please contact us using the email address provided in the Contact Us section below.
Upon receiving a valid deletion request, we will review and process the request and delete applicable personal data from our active databases, subject to any legal or regulatory obligations that require us to retain certain information.
Whenever you use our Service, in the event of an error or technical issue, we may collect information through third-party products known as Log Data.
Log Data may include information such as:
Your device's Internet Protocol (IP) address
Device name and model
Operating system version
Application version
App configuration
Date and time of your use of the Service
Diagnostic and crash information
Other technical statistics
This information is used primarily to identify errors, troubleshoot technical problems, improve application performance, and maintain the reliability of our Service.
We value your trust in providing us with your Personal Information and strive to use commercially reasonable and industry-standard measures to protect it.
However, please remember that no method of transmission over the Internet or method of electronic storage is completely secure and reliable. Therefore, while we strive to protect your personal information, we cannot guarantee its absolute security.
Our Service may contain links to other websites or third-party services.
If you click on a third-party link, you will be directed to that external website or service. These external websites and services are not operated or controlled by us.
Therefore, we strongly advise you to review the Privacy Policy of every third-party website or service that you visit.
We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party websites or services.
Our Services are not directed toward children under the age of 13.
We do not knowingly collect personally identifiable information from children under 13 years of age.
If we discover that a child under the age of 13 has provided us with Personal Information, we will take reasonable steps to delete such information from our servers.
If you are a parent or guardian and you become aware that your child has provided us with Personal Information, please contact us so that we can take appropriate action.
We may update this Privacy Policy from time to time to reflect changes in our services, application functionality, or applicable legal requirements.
We encourage you to review this page periodically for any changes.
Any changes to this Privacy Policy will become effective when the updated policy is published on this page. The Effective Date at the top of this Privacy Policy will be updated accordingly.
If you have any questions, suggestions, concerns, or requests regarding this Privacy Policy or if you wish to request deletion of your data, please contact us at:
Email: lemonsoftinfo@gmail.com
Application: Lemon CRM
© 2026 Lemon Software Solution. All rights reserved.