Ledger Live is Ledger’s software interface for managing supported cryptocurrency accounts and interacting with compatible Ledger hardware wallets. If you are trying to access Ledger Live, use Ledger’s official website and software rather than links received through unsolicited emails, messages, or advertisements.
Begin by visiting Ledger’s official website and downloading the appropriate Ledger application from an official source. For setup information, you can visit Ledger.com/Start and follow the instructions for your specific device.
After installing the legitimate Ledger software, connect your Ledger hardware wallet when prompted. Your physical device is used to approve important security actions and transactions.
Ledger Live does not require you to provide your recovery phrase to a website or support representative. Never enter your recovery phrase into a login page, online form, or computer application.
When opening Ledger Live, follow the on-screen instructions for connecting your hardware wallet. Depending on your device and software version, you may need to unlock the device using its PIN and approve certain actions directly on the hardware wallet.
Always pay attention to the information displayed on the physical device before approving an operation. This provides an additional verification step when interacting with cryptocurrency accounts.
Security is particularly important when using cryptocurrency wallets. Keep your device PIN private and protect your recovery phrase in a secure offline location.
A recovery phrase should never be:
Shared with another person
Entered into a website
Stored in an email account
Uploaded to cloud storage
Sent through messaging applications
Entered into a form claiming to provide technical support
Anyone requesting your recovery phrase should be treated with caution.
Scammers sometimes create websites that imitate cryptocurrency wallet services. These pages may use familiar branding, similar web addresses, or urgent messages claiming that your account needs verification.
Do not follow login links from unexpected emails or messages. Instead, open your browser independently and navigate to Ledger’s official website. You can also return to Ledger.com/Start for official setup guidance.
If Ledger Live does not recognize your device, first check that you are using the current official software and that your hardware wallet is properly connected. Follow Ledger’s official troubleshooting documentation rather than installing software from an unknown source.
For additional security information, consult Ledger’s official support resources directly.
There is no need to disclose your recovery phrase to access or troubleshoot Ledger Live. Keep your recovery information offline, verify website addresses carefully, and approve transactions only after checking the details displayed on your Ledger device.
For current setup instructions, use Ledger.com/Start and Ledger’s official documentation.