Official Site® | Ledger.com/Start® | Getting started
1. Introduction
Welcome to the Ledger Getting Started Guide, designed to help new users set up their Ledger device and manage digital assets with greater confidence. Ledger hardware devices help protect private keys while allowing users to authorize cryptocurrency transactions securely. The companion Ledger Wallet application provides tools for managing supported crypto assets.
Before beginning, verify that you are using Ledger’s official website and genuine software. A careful setup process helps reduce the risk of phishing, unauthorized access, and accidental loss of funds.
2. Getting Started: User Manual
Follow these steps to begin:
Verify your device: Obtain your Ledger device from Ledger or an authorized reseller. Never use a device supplied with a preconfigured PIN or recovery phrase.
Download the application: Visit the official Ledger Start page and follow the instructions for your device and operating system.
Connect your device: Use the supported connection method and follow the instructions displayed on your device.
Create a PIN: Choose a private PIN that is difficult to guess. Never share it with anyone.
Secure your recovery phrase: Write down the recovery phrase generated by your device and store it offline in a secure location.
Verify transactions: Check the recipient address and transaction details directly on your Ledger device before approving anything.
Manage your assets: Add supported accounts through Ledger Wallet and verify receiving addresses before transferring cryptocurrency.
3. Policies and Terms
Users should review Ledger’s applicable terms of use, privacy policy, service conditions, and product documentation before using its services. These documents explain the rules governing access, user responsibilities, personal data, and available services.
Users are responsible for protecting their devices, PINs, recovery phrases, and transaction approvals. Cryptocurrency transactions may be irreversible, and asset availability can depend on network conditions, third-party services, and applicable laws.
Review the official Ledger Legal Center for current terms and policies. This guide is informational and does not replace official documentation or legal advice.
4. Important Security Warning
Never share your Secret Recovery Phrase with anyone. Ledger support will never need you to disclose your recovery phrase to troubleshoot an ordinary issue. Do not enter it into websites, email forms, chat messages, or search-engine advertisements.
Beware of fake support agents, fraudulent applications, suspicious QR codes, and messages demanding urgent wallet verification. If a website or person requests your recovery phrase, stop immediately and verify the request through official Ledger resources.
If you suspect your recovery phrase has been exposed, treat your wallet as compromised and seek guidance from official Ledger security documentation immediately.
5. Frequently Asked Questions
Q1. What is Ledger.com/Start?
It is Ledger’s official starting point for device setup instructions and access to its companion application.
Q2. Do I need a Ledger device to use the setup guide?
The guide primarily supports users setting up compatible Ledger hardware devices. Follow the instructions for your specific model.
Q3. What happens if I lose my device?
You may be able to restore access using your Secret Recovery Phrase on a compatible replacement device. Keep the phrase secure.
Q4. Can Ledger support ask for my recovery phrase?
Never disclose it to support agents or anyone else. Anyone possessing it may gain control of your assets.
Q5. Are cryptocurrency transactions reversible?
Generally, confirmed blockchain transactions cannot be reversed by the sender. Always verify transaction details before signing.
6. Final Reminder
Secure your digital assets by using verified software, protecting your recovery phrase, checking transaction details, and reviewing official documentation regularly. Responsible self-custody begins with informed decisions and consistent security practices.