Effective Date: August 20, 2025
At Lebit ("Lebit," "we," "us," or "our"), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our AI character social application (the "App") and related services (collectively, the "Services"). By using the Services, you consent to the practices described in this Privacy Policy.
1. Information We Collect
We collect information about you in the following ways:
1.1 Information You Provide
Account Information: When creating an account, you may provide personal information such as your name, email address, username, and password.
User Content: This includes messages, responses, and other content you share with AI characters or through the App.
Support Communications: Information you provide when contacting our customer support team (e.g., via Lebitcustomer99care@outlook.com), such as inquiries, feedback, or personal details needed to resolve issues.
1.2 Automatically Collected Information
Usage Data: Details about how you interact with the Services, including the AI characters you chat with, the frequency and duration of conversations, features used, and links clicked.
Device Information: Data about the device you use to access the Services, such as device model, operating system, unique device identifiers, IP address, browser type, and network information.
Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to collect information about your browsing activity on the App, improve user experience, and analyze usage patterns. You can manage cookie preferences through your device or browser settings, but disabling cookies may affect certain features of the Services.
2. How We Use Your Information
We use your information for the following purposes:
Provide and Improve the Services: To operate, maintain, and enhance the App, including personalizing your experience with AI characters, optimizing conversation flows, and developing new features.
Communicate with You: To send important updates, service notifications, respond to your inquiries, and provide customer support via email or in-app messages.
Ensure Safety and Security: To detect and prevent fraudulent activity, unauthorized access, and other misuse of the Services; to enforce our User Agreement and protect our users and assets.
AI Training and Development: Anonymized and aggregated user content and interaction data may be used to improve our AI characters’ responsiveness, accuracy, and relevance, ensuring they remain engaging and helpful.
Legal Compliance: To comply with applicable laws, regulations, and legal processes, or respond to valid requests from law enforcement or other authorities.
3. How We Share Your Information
We do not sell your personal information to third parties. We may share your information in the following limited circumstances:
Service Providers: We may engage trusted third-party service providers to assist with operating the Services (e.g., cloud hosting, data analytics, customer support). These providers are contractually obligated to protect your information and use it only to perform services on our behalf.
Legal Requirements: We may disclose your information if required by law, court order, or government regulation, or if we believe disclosure is necessary to protect our rights, safety, or property, or that of our users or the public.
Business Transfers: In the event of a merger, acquisition, or sale of all or part of our assets, your information may be transferred as part of the transaction, with appropriate safeguards to protect privacy.
With Your Consent: We may share your information with third parties if you explicitly consent to such sharing.
4. Data Retention
We retain your information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.
Account Information: Retained while your account is active. You may delete your account at any time through the App’s settings, after which we will delete your account information unless required to retain it for legal or operational purposes.
User Content: Retained for as long as needed to provide the Services and improve AI functionality. Anonymized and aggregated data may be retained indefinitely for research and development.
Usage and Device Data: Retained for a reasonable period to analyze trends, enhance security, and improve the Services.
5. Your Privacy Rights
Depending on your jurisdiction (notably under U.S. laws such as the CCPA/CPRA for California residents), you may have the following rights regarding your information:
Access: Request access to the personal information we collect about you.
Correction: Request correction of inaccurate or incomplete information.
Deletion: Request deletion of your personal information, subject to legal exceptions.
Opt-Out: Opt out of certain data uses, such as targeted advertising (if applicable).
Data Portability: Request a copy of your personal information in a structured, machine-readable format.
To exercise these rights, contact us at Lebitcustomer99care@outlook.com. We will respond to valid requests within a reasonable timeframe as required by law.
6. Security of Your Information
We implement reasonable technical, administrative, and physical safeguards to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security. You are responsible for maintaining the confidentiality of your account credentials.
7. Children’s Privacy
The Services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13 without parental consent, we will take steps to delete such information. Parents or guardians who believe their child has provided information to us may contact us at Lebitcustomer99care@outlook.com to request deletion.
8. Third-Party Links
The App may contain links to third-party websites or services. This Privacy Policy does not apply to such third parties, and we are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party services you access.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the revised policy on the App, sending an in-app notification, or emailing you. Your continued use of the Services after the effective date of the revised policy constitutes your acceptance of the changes.
10. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:
Lebitcustomer99care@outlook.com
By using Lebit, you acknowledge that you have read, understood, and agree to this Privacy Policy.