Social media marketing is the use of social media platforms to promote products or services. It involves creating and sharing content, engaging with followers, running advertisements, and analyzing results to build brand awareness, drive sales, and foster customer loyalty.
DIFFERENCE BETWEEN SOCIAL MARKETING AND DIGITAL MARKETING
Social marketing and digital marketing are both essential for promoting products or services, but they have distinct focuses and methods:
Definition: Uses social media platforms to influence behaviors that benefit individuals and communities for the greater social good.
Goal: Promotes positive social change (e.g., health campaigns, environmental awareness).
Channels: Primarily social media platforms (Facebook, Instagram, Twitter, LinkedIn).
Techniques: Creating engaging content, fostering community engagement, leveraging influencers.
Definition: Uses digital channels to promote products or services.
Goal: Drives sales, increases brand awareness, and enhances customer engagement.
Channels: Includes social media, websites, search engines, email, mobile apps, and online ads.
Techniques: SEO, content marketing, email marketing, PPC advertising, social media marketing, affiliate marketing.
Purpose: Social marketing focuses on social good, while digital marketing aims at commercial success.
Scope: Digital marketing encompasses a broader range of online strategies beyond social media.
Metrics: Success in social marketing is often measured by behavioral change and social impact, whereas digital marketing metrics include traffic, conversions, and ROI.