Privacy Policy — LearnEnglish
Last updated: January 4, 2026
This Privacy Policy explains how LearnEnglish (“the App”, “we”, “us”) collects, uses, discloses, and protects your personal information, and describes your privacy rights under applicable laws, including the General Data Protection Regulation (GDPR) and the California Privacy Rights Act (CPRA).
By using the App, you agree to this Privacy Policy.
1. Information We Collect
We collect the following categories of information:
A. Personal Information You Provide
Account & Profile (if you sign in):
Name
Email address
Avatar (optional)
B. Automatically Collected Information
Usage Data:
Screens viewed, feature interactions, and timestamps
Basic device information (operating system, app version)
Diagnostics:
Anonymized crash reports and performance metrics
Notifications:
Device notification token (only if you enable push notifications)
C. Audio & Speech Data
Microphone input used for pronunciation, speaking, and listening features
Audio is processed in real time and not stored on our servers
D. Local Storage
Learning progress, preferences, streaks, and cached content stored locally on your device
2. How We Use Your Information
We use personal information to:
Provide and operate learning features (lessons, quizzes, TTS/STT)
Personalize learning difficulty and track progress
Display streaks and leaderboards
Improve app performance, stability, and user experience
Detect, prevent, and fix technical issues
Send optional reminders and updates (if notifications are enabled)
Comply with legal obligations
3. Legal Bases for Processing (GDPR)
For users in the European Economic Area (EEA), we process personal data under the following legal bases:
Consent – for microphone access, notifications, and optional features
Contractual necessity – to provide app functionality you request
Legitimate interests – to improve reliability, security, and performance
Legal obligation – where required by law
You may withdraw consent at any time via system or app settings.
4. Data Sharing & Disclosure
Service Providers
We share limited data with trusted third-party service providers who assist us with:
Analytics and diagnostics
Text-to-speech and speech-to-text processing
Push notification delivery
These providers process data only under our instructions and are subject to data protection agreements.
No Sale or Sharing for Advertising
We do not sell personal information
We do not share personal information for cross-context behavioral advertising
Legal Disclosure
We may disclose information if required by law or to protect rights, safety, or the integrity of the App.
5. Data Retention
Most learning data is stored locally on your device
Cloud-based data (if enabled) is retained until you delete your account or request deletion
Diagnostic data is retained only for a limited period for troubleshooting and improvement
6. Your Privacy Rights
A. GDPR Rights (EEA Users)
You have the right to:
Access your personal data
Correct inaccurate data
Request deletion (“right to be forgotten”)
Restrict or object to processing
Request data portability
Withdraw consent at any time
Lodge a complaint with a data protection authority
B. CPRA Rights (California Residents)
You have the right to:
Know what personal information is collected, used, or disclosed
Request deletion of personal information
Request correction of inaccurate personal information
Opt out of the sale or sharing of personal information (not applicable, as we do not sell/share)
Limit use of sensitive personal information (we do not use it beyond core functionality)
Not be discriminated against for exercising privacy rights
7. How to Exercise Your Rights
To request access, correction, or deletion of your data, contact us at:
customerservicahapps@gmail.com
We will respond within the timeframes required by applicable law.
We may verify your request before processing it.
8. Security
We use reasonable administrative, technical, and organizational safeguards to protect your information. However, no method of transmission or storage is 100% secure.
9. Children’s Privacy
The App is not directed to children under the age of 13.
We do not knowingly collect personal information from children under 13.
If you believe a child has provided personal data, please contact us so we can delete it.
10. International Data Transfers
Your information may be processed in countries outside your country of residence.
Where required, we use appropriate safeguards such as standard contractual clauses or equivalent protections.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Material changes will be communicated in the App or on our website with an updated “Last updated” date.
12. Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, contact us at:
customerservicahapps@gmail.com