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Frequently Asked Questions
Frequently Asked Questions
How should I store my new jewelry?
How should I store my new jewelry?
Try to keep your rings separate from other jewelry to prevent scratches.
Try to keep your rings separate from other jewelry to prevent scratches.
Keep in mine where you placed and store your rings, since you have the protentional of losing a ring each time you take it off!
Keep in mine where you placed and store your rings, since you have the protentional of losing a ring each time you take it off!
Necklaces, can be hung or kept in a safe spot.
Necklaces, can be hung or kept in a safe spot.
What if I don't know my ring size?
What if I don't know my ring size?
We made it easy for anyone to measure their ring size!
We made it easy for anyone to measure their ring size!
Print this photo here(right-click/hold down, on the photo to save it & print)
Cut out the ring sizer and cut a little slit.
Wrap around your finger and measure your ring!
-Another alternative to print, follow along with this video:)
Do they turn my fingers green? Do they tarnish?
Do they turn my fingers green? Do they tarnish?
We try to get shipments out within 5-7 days of order, please be patient with us:)
We try to get shipments out within 5-7 days of order, please be patient with us:)
What if the ring doesn't fit me?
What if the ring doesn't fit me?
For this reason we like to send out "proof photos" in a confirmation message after the order has been completed & shipped. The photos show the rings in your order on a ring sizer.
For this reason we like to send out "proof photos" in a confirmation message after the order has been completed & shipped. The photos show the rings in your order on a ring sizer.
When getting your order and if you come across the rings not fitting you, we recommend that you measure and check your ring size again.
You can contact us and we will as a courtesy do 10% off your next order.
Can I make returns?
Can I make returns?
Unfortunately, as of right now we are not accepting returns for covid reasons.
Unfortunately, as of right now we are not accepting returns for covid reasons.
How long does my order take to ship?
How long does my order take to ship?
We try to get shipments out within 5-7 days of order, please be patient with us:)
We try to get shipments out within 5-7 days of order, please be patient with us:)
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