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Recently we cleaned up ‘deleted‘ images from our server hard disk. (It is our first time doing the clean up.)
‘Deleted‘ means our members had deleted the images from their account. But the images were still in our hard disk.
Shortly after we deleted the supposedly deleted images, we received a support ticket.
“Kenneth, many images in my landing pages have disappeared!!!”
It was then I realized, many members had deleted images without making sure that those images were not in use.
If you are one of them, it’s not your fault.
We should have a system to inform you.
Immediately, we uploaded all the deleted images, from the backup, back to our server hard disk.
Then, we wrote a program to check every supposedly deleted image and see if it is used in Page, Form or List Emails. If it is, we reinstate that image in the member account.
Lastly, we revamped our Image and Pdf Manager. Details below.
The new image manager and pdf manager allow you to check the usage of the image and pdf files.
See the illustration below:
It will be useful when you have to clean up unused images.
If you go to your image manager, you may see some images with the phrase ‘Recovered deleted image‘.
These are the images you have deleted previously, but are found in either your Page, Form or List email.
We have recovered them. You can decide whether to delete AGAIN or not.
When you delete an image now, the system will check if it is used in any Page, Form or List Email.
If it is, you will be alerted.
You will have to delete the usage before you can delete the image.
We can only check the usage within our system.
If you have used the images somewhere else, it is your responsibility to make sure that you do not delete those images.
But if you really delete an image by accident, contact us immediately. We have backup for up to 30 days.
Previously, Pro Members can upload up to 99 files (image or pdf) or 100MB, whichever lower.
But we realize that many images are small in size.
So we decide to increase the limit from 99 files to 500 files. The limit of 100MB remains the same.
After this little incident, I believe we have a more robust Image and Pdf Management System.
Now you should be able to manage your images and pdf files with ease and without surprises.