Ledger Recover is an optional, subscription-based key recovery service designed to provide an additional layer of security for your cryptocurrency assets. It offers a backup solution for your 24-word Secret Recovery Phrase, allowing you to regain access to your funds through identity verification if you ever lose your recovery phrase or Ledger device.
Important: Ledger Recover login is completely separate from your Ledger Live app password or your Ledger device PIN. It is a dedicated login created specifically for managing your Recover subscription and identity verification.
Ledger Recover works by encrypting and splitting your Secret Recovery Phrase into three encrypted fragments (shards) using Shamir Secret Sharing. These fragments are sent to three independent custodians:
Ledger (France)
Coincover (United Kingdom)
EscrowTech (United States)
Your recovery phrase is only accessible when any two of these custodians send their fragments back to your Ledger device, where they are reassembled.
Access to these fragments is secured by identity verification using a government-issued ID (passport or national ID) and facial recognition. This ensures that only you can unlock your backup.
Creating your Ledger Recover login is the first step to subscribing to the service.
A Ledger device (Nano X, Nano S Plus, Flex, Stax, or Gen5). The service is available on desktop and mobile apps for most devices, but Nano S Plus users require a desktop computer.
The Ledger Wallet application (formerly Ledger Live) installed on your desktop or mobile device.
Desktop: Open Ledger Wallet and click the [ L ] Recover tab in the left sidebar.
Mobile: Tap My Ledger in the bottom-right corner, then select Go to Ledger Recover.
Click or tap Start your free trial (1 month free).
Review the requirements and click Create my login.
Select the issuing country of your passport or national ID card.
Select your billing country for the subscription.
Enter your email address – you will receive a verification link.
Open the verification email on your phone and click the link to verify.
Create a strong password for your Ledger Recover account.
Your Ledger Recover login is now created.
After creating your login, you must complete the onboarding process to activate your backup.
Click "Add my card" and enter your credit card information (Visa or MasterCard are accepted).
Only the trial is free – you will be charged after the first month.
Redeem Code Option: If you purchased an annual subscription plan, click Use redeem code and enter the code received via email.
Provide a photo of your ID (passport or national ID card) by taking a picture.
Record a short facial recognition video as directed on-screen.
Wait for your identity verification to be processed.
Connect your Ledger device via USB or Bluetooth.
Unlock your Ledger device by entering your PIN code.
Approve the secure connection by pressing both buttons on your device.
Review and confirm the details with your device.
Once complete, your wallet access backup is secured.
Desktop: Click the [ L ] Recover tab in the sidebar.
Mobile: Tap the Discover icon at the top of the screen and search for Ledger Recover.
If you forget your Ledger Recover password:
Click the "Forgot my password" button on the login page.
Follow the instructions to reset it via email.
Your Ledger Recover login is automatically deleted when you cancel your subscription.
Important: Once you cancel your subscription, you cannot reactivate it with the same email address.
After 7 days without payment: You cannot restore your private keys using Ledger Recover.
After 3 months without payment: Your subscription is suspended.
After 9 months of suspension: You have 9 months to contact support and pay a €50 administration fee plus any outstanding balance to reactivate.
Ledger will never ask for your 24-word recovery phrase – beware of phishing attempts.
Only you can access your backup – Ledger and the custodians cannot access your seed phrase fragments without your approval.
The login is separate from your Ledger Live app and device PIN – do not reuse passwords.
Government subpoenas are a consideration – the three custodians operate in different jurisdictions (France, UK, US) with different legal powers.
🔗 Ledger Recover Official Page: https://www.ledger.com/recover
🔗 Ledger Wallet Download: https://www.ledger.com/ledger-live
🔗 Ledger Recover Support Center: https://support.ledger.com
🔗 Ledger Recover White Paper: Available on the official Ledger website
This response is AI-generated, for reference only.