LavaRunners – Privacy Policy

Last Updated: 11/21/2025

Thank you for playing LavaRunners
This Privacy Policy explains how LavaStudios collects, uses, stores, and shares information when you use LavaRunners on the Meta Quest platform.

We are committed to protecting your privacy and complying with Meta’s Platform Privacy Requirements.

1. Information We Collect

1.1 Information You Provide

LavaRunners does not require users to create an account or provide personal information.
However, if you contact us for support, we may receive information such as:

• Your email address
  
  

• The contents of your support message
  
  

This information is used solely to respond to your inquiry.

1.2 Automatically Collected Information

To ensure the Game operates correctly and remains stable, we may collect:

• Device type and OS version
  
  

• Language/region settings
  
  

• Basic gameplay metrics (e.g., levels completed, session duration)
  
  

• Crash logs and diagnostic information
  
  

This data is non-personal and used only for performance, analytics, and debugging.

1.3 No Sensitive or Biometric Data

We do not collect:

• Eye-tracking data
  
  

• Facial tracking data
  
  

• Biometric identifiers
  
  

• Precise location data
  
  

• Health data
  
  

2. How We Use the Information

Information is used only to:

• Maintain and improve the Game
  
  

• Fix bugs and crashes
  
  

• Ensure performance and security
  
  

• Provide customer support
  
  

We do not sell data, track users across apps, or use data for advertising.

3. Sharing of Information

We do not sell or rent any information.

We may share limited technical data only with:

• Service providers that support analytics, diagnostics, or app performance
  
  

• Legal authorities, if required by law
  
  

All service providers are required to protect and process data only as needed to support LavaRunners.

4. Data Retention

We retain only the minimal technical data necessary for the Game to operate and to troubleshoot issues.
Support-related messages are kept only as long as needed to respond.

5. Children’s Privacy

We do not knowingly collect personal information from children.
If we become aware that personal information was provided improperly, we will remove it as quickly as possible.

6. User Rights

Because LavaRunners does not store personal data linked to individual users, there is no personal account data to delete or manage.

If you have questions about data collected by the Game, you may contact us at:

Email: [Your Support Email]
Website: [Optional Website URL]

7. Security

We use reasonable administrative and technical measures to protect the information we collect.
No method of transmission or storage is completely secure; however, we work to safeguard data to the best of our ability.

8. Third-Party Links

The Game does not include external links or third-party advertisements.

9. Changes to This Policy

We may update this Privacy Policy from time to time.
The “Last Updated” date will always reflect the latest version.