Functions that are no longer the responsibility of Student Tuition Services:
Student Refunds, including financial aid refunds as well as third-party payments, are the responsibility of the Controller's Office. Questions concerning the processing of refunds, direct deposits (email: studentrefund@ccp.edu), and third-party payments should be directed to the Controller's Office. All the forms can be found online via MyCCP.
Our primary functions:
The Student Tuition Services Office is responsible for the billing and collection of payments for tuition and fees. We provide electronic statements, offer tuition payment plans, and manage most scholarships.
We encourage students to file a general scholarship application:
https://www.ccp.edu/paying-college/scholarships/how-apply-scholarships
Payment Plans:
Payment plans open about three weeks before the payment due date. Students should enroll in the payment plan as soon as they can, to maximize the number of installments on the plan. There is no minimum requirement to enter the payment plan but there is a one-time $35 payment plan enrollment fee. If students wish to have aid or other benefits included, the benefits/aid will need to already be established on the student account before enrolling in the plan.
Fall\Spring- 5 installments.
Summer- 1 plan only, 4 installments.
Payment Plan FAQ: https://myccp.online/paying-college/tuition-payment-plan-faqs
CH vs BT Holds:
Holds are removed when balances are paid in full.
CH -Cashier Hold. This stops all services offered by the college, including registration, registration verification, transcripts, graduation, and viewing grades. It also requires an override for dropping courses (students cannot drop or add a course with a CH hold).
BT -Bursar Transcript hold. A student may register but cannot request a transcript. This does not stop the student from registering for other terms.
Holds that are still active, end in 2099 or 2100.
Balances over 2 years old:
It is possible that after two years, a students' balance may be moved from their student account (reflect $0) and placed solely in our collections system. The student still owes a balance, if a hold is still active, although the account may read $0. Students can make payments by contacting our office or the collection agency they may have been placed with. When a student makes a payment, it can take up to 48 hours to remove holds for card payments, five business days for electronic checks.
Where to find our information online:
https://myccp.online/student-tuition-services
https://myccp.online/paying-college/making-payments
https://ccp.edu/paying-college/tuition-and-fees
How to contact us:
For general questions related to billing/student account balances: bursarsoffice@ccp.edu
For questions related to collections: studentaccount@ccp.edu