Flying out of US on LATAM airlines? Yes, you will be able to cancel within 24 hours. But your flight should not be less than 7 days away. Are you flying out of Chile? LATAM Airlines will allow you to cancel a flight within 48 hours of the booking. Make sure that the ticket was purchased at least 7 days before the flight’s departure date and time. You can also cancel within 7 days of purchase.
Your ticket will be eligible for cancellation within 7 days under LATAM cancellation policy only if the ticket was purchased at least 180 days before the flight’s departure date and time. In this SkyTravelFly blog, we will give you a complete overview of the types of tickets on the airline and the cancellation policy associated with each of them.
To make changes to your LATAM ticket online, including LATAM Flight cancellation, the airline will require your data. You should be ready with your order number, reservation code, and the passenger’s last name. LATAM tickets acquired using LATAM Pass miles can also be cancelled. But the redemption conditions outlined on the sales receipt will apply. You must cancel an award ticket on the day of departure to be eligible for a refund. Award tickets can be cancelled by logging into your LATAM Pass account. Here is the process for cancelling a ticket online.
Go to MyTrips and search for your flight using your booking code or order number, and last name.
Select the Ticket refund section.
Complete the information requested for the return.
The timing of the cancellation will matter if you want a full refund. You can call the airline or SkyTravelFly on +1 866-435-9526 or +1-888-415-1531 to know when you should cancel for a full refund.
Tickets on LATAM can be refunded only if they have not been used. Refundable tickets for Latam vary depending on the region. If you are travelling within Chile, Peru, Colombia, and Ecuador, Light and Basic tickets in the Economy Cabin are non-refundable. On US routes, Full tickets in Economy and Premium Economy classes must be cancelled before departure if you have to get a refund. Here are some points you must keep in mind about refunds of LATAM tickets.
Award tickets can be refunded only if the redeemed miles have not expired. You can apply for a refund on the same day of cancellation.
Refunds for unused tickets after the flight date can be applied for by calling the contact center.
The cost of cancelling a flight on LATAM will depend on the region you are flying in. Tickets booked with promotional fares are excluded because they cannot be cancelled. If the airline has cancelled a flight, you may be able to get travel vouchers in your LATAM wallet for future flight bookings. But the airline should be wholly responsible for the cancellation. Here is a look at the scenarios you may face.
You can make a claim up to 72 hours before the flight in Peru and Ecuador – The airline will deduct 10% of the fare.
If you have a full or standard fare, you can claim up to 24 hours before the flight in Colombia. – 10% will be withheld as the LATAM cancellation fee.
LATAM cancellation policy and refunds will largely depend on the route you were booked on. You can call the airline or SkyTravelFly on +1 866 - 435-9526 or +1-888-415-1531 to know whether you will be eligible for a refund.