Go Together (“Go Together”, “we”, “us”, or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you use the Go Together mobile application and related services (the “Service”).
By using the Service, you agree to the collection and use of information in accordance with this Privacy Policy.
This Privacy Policy applies to information collected through:
• The Go Together mobile app
• Related notifications and communications
• Support interactions and service operations
It does not apply to third-party services that may be linked from within the app.
We may collect the following categories of data:
• Name
• Email address
• Phone number
• Profile photo and cover photo
• Parent profile details
• Child name and grade details
• School associations
• Pickup/drop-off related address entries
• Trip details, schedules, and participation status
• Network connections, invitations, and responses
• Messaging metadata required for in-app communication
• Device identifier
• App version and build number
• Operating system details
• Push notification token
• Log and diagnostic information
Location-related data may be processed when required for trip, map, and route-related features.
We use collected data to:
• Create and manage user accounts
• Provide core app functionality (profile, trips, calendar, messaging)
• Enable family/school transportation coordination features
• Send service notifications and relevant alerts
• Maintain app security, reliability, and abuse prevention
• Improve features and user experience
• Comply with legal obligations
Where required by applicable law, we process personal information based on:
• Your consent
• Performance of a contract (providing the Service)
• Legitimate interests (service improvement and security)
• Legal obligations
You can withdraw certain consents by adjusting device/app permissions or discontinuing use of the Service, subject to legal and operational limitations.
We do not sell your personal information. We may share information with:
• Service providers and infrastructure partners supporting app operation
• School or trip participants where sharing is necessary for core functionality
• Legal or regulatory authorities when required by law
• Parties involved in a merger, acquisition, financing, or asset transfer (with appropriate safeguards)
We retain personal information only as long as needed to:
• Provide the Service
• Fulfill business and operational requirements
• Comply with legal obligations
• Resolve disputes and enforce agreements
When retention is no longer required, we delete or anonymize information where feasible.
We use reasonable technical and organizational safeguards to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Depending on your location, you may have rights to:
• Access your data
• Correct inaccurate information
• Request deletion of certain data
• Object to or restrict certain processing
• Request data portability
To request any of these rights, contact us at the support contact listed in the app or official website.
Go Together is designed for parent/guardian-managed use related to school transportation coordination. Child-related information is expected to be provided and managed by a parent or legal guardian.
If you believe data has been submitted without proper authority, contact us and we will investigate and take appropriate action.
Your information may be processed in countries other than your own. Where applicable, we implement safeguards required by law for cross-border transfers.
The app may include integrations (for example, maps, notifications, messaging infrastructure, analytics, or cloud services). These providers may process data under their own privacy terms.
We may update this Privacy Policy from time to time. We will post the updated version with a revised “Last updated” date. Continued use of the Service after changes become effective constitutes acceptance of the updated policy.
If you have questions or requests regarding this Privacy Policy, contact:
Go Together Support
Email: support@go-together.app