Last Minute.com App Download ((BETTER))

Two weeks after listing, the share price had dropped to 270p.[9] In the first week of April, the shares dipped below 190p, half the issue price.[10] On Monday, 17 April 2000, after the biggest ever one-day fall in the New York stock market the preceding Friday,[11] 35bn were wiped off the value of the London Stock Exchange. By now, lastminute.com was trading at 30% of its flotation price.[12][13]

Following acquisition, a number of Sabre/Travelocity executives joined lastminute.com between 2005 and 2007, including Ed Kamm (former CFO of Travelocity, who was to succeed McCaig as CEO at the end of 2010),[26] Damon Tassone, Josh Feuerstein (who are now co-founders at Intent Media)[27] and Arun Rajan (now CTO at Zappos).

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It was the above teams of executives that led the business through a five-year period after the acquisition which was characterised by increased profitability and in January 2009, lastminute.com released nru ("near you") a GPS-based restaurant search application for Android in the UK.[31] A US version was released in May 2009, together with restaurant review guide, Zagat.[32]

In 2009, lastminute.com was among the first online players to offer limited inventory 'flash' sales which it branded 'WIGIGs' (When It's Gone It's Gone).[33] During this period the company also divested itself of its travel agent 'bed booking bank' for hotels, MedHotels, which it sold to Thomas Cook for an undisclosed sum.[34] The successful leisure car rental business, Holiday Autos, remained in the portfolio.

More recently, the company's communications strategy focussed on a return to its 'last minute' roots, promoting the customer savings that can be achieved when booking at the last minute.[37] A revisited focus on 'the weekend' has also been an important development for the company, which created a dedicated section of their website in August 2011, providing weekend-specific offers.[38]

In November 2017, lastminute.com group announced the acquisition of hotelscan to diversify its metasearch value proposition. Founded in 2012, hotelscan has created a search engine for Hotels, Bed & Breakfasts, Hostels, Apartments and other types of accommodations, Its daily updated database has around 1.3 million properties, with data from over 100 online booking websites, provides travelers with relevant content to find room availability.

In December 2017, lastminute.com group decided to scale up its positioning in Germany and bought Comvel GmbH, founded 2004 in Munich, which operates the travel website weg.de, one of Germany's best-known online travel sites which had been a wholly owned subsidiary of ProSiebenSat.1 Group since January 2014. weg.de offers its customers the entire range of travel options, with its primary focus on package holidays and all-inclusive vacations.

In 2009, lastminute.com attracted much criticism on consumer sites and blogs regarding their association with highstreetmax.com, a brand owned by Adaptive Affinity, in turn owned by US corporation Vertrue. The company was accused of subjecting customers to negative option selling, whereby if they click or do not untick a certain box they find later that they were subject to unauthorised credit card withdrawals for membership schemes they had not signed up for, whose details they were not advised and whose supposed benefits they did not see. This attracted the attention of BBC Radio 4's consumer affairs programme You and Yours on 30 January 2008 and the consumer pages of the Daily Mirror in July 2008.[41]

On 18 May 2020, Lastminute.com was listed 49th worst of 53 Travel Companies in giving refunds for cancelled flights and refunds by Money Saving Expert Martin Lewis. They were given a Net Promoter Score (NPS) of -87 calculated by subtracting the percentage of respondents who rated their experience with the firm as 'Poor' from the percentage who rated their experience as 'Great'. The number who rated their experience as 'OK' is not factored in. Only 4 others out of 53 were given poorer scores.

In 2020, Lastminute.com and competitor GoToGate attracted criticism from consumer group Which? after the company failed to meet its promise to refund customers for Covid-impacted holidays.[43] The online travel agent was investigated by the Competitions and Market Authority (CMA) in December 2020, as a result of this failure.[44] A survey conducted by Which? in the same month ranked Lastminute.com as "the worst booking site in the UK", with the year "being an even worse bet, because of the way it has treated customers during the coronavirus pandemic".[45]

I've never booked with them before, I always book my holidays directly with the airline/hotel or through booking.com but found a deal on lastminute that's cheaper. I've read some bad reviews about it online but at the same time know that if people have a good experience they're not going to go out of their way to talk about it. Has anyone had any positive/negative experiences with them? Thanks for sharing

Luca Concone has over a decade of experience as a professional CEO. His diverse experience as an entrepreneur, angel investor and advisor to technology and internet companies enriches his skill set.

He was appointed Chief Executive Officer of lastminute.com group in December 2022.

Luca started his career as a consultant at A.T. Kearney and McKinsey & co., specialising in financial institutions and technology. In the 2000s, he was deputy CEO of one of the largest banks in Italy (Gruppo UBI) and CEO of Capital One bank in the UK. When the company Volagratis (now part of lastminute.com group) was started in 2004, Luca was on board, supporting the founders in the establishment of the corporate legal entities. From 2006 to 2007, he was Chief Financial Officer of the City of Milan under Mayor Letizia Moratti. In 2009, he started Solar Investment Group, his own renewable energy fund, where he served as Chairman and CEO, and as of today holds a Director position.

From 2008 to 2017, Maria Teresa played an integral role in the growth of the lastminute.com group. Initially serving as the Marketing Director, she later assumed the positions of Head of Leisure, Travel & Tourism, and Chief Communication Officer. She also established the Lastminute Foundation.

Lastminute.com today operates online travel agency and metasearch brands, including Lastminute.com, Volagratis, Rumbo, Bravofly, Weg.de, Jetcost, Hotelscan, Crocierissime, and Fwd. Its strongest presence is in Spain, Italy, UK, France and Germany.

Hello Mr Gomez

I email with regards to your flights booked with lastminute.com under order reference 87944546. We have had a response back from Gulf Airlines advising us there is no longer availability in the class requested on flight GF 2 / 150 / 151 /7. Gulf Airlines do not use the same Global Reservations System (GRS) as most airlines/travel agencies so we rely on them to update their seat availability frequently.

I don't really think you can blame lastminute.com for this one. The explanation they give is pretty solid and as someone that works in the business of ticketing, I can tell you that airlines have probably the single most difficult pricing/booking systems ever invented by man kind. And they have no problems cancelling or dropping flights if it suits them better.

The only part where lastminute.com could get some of the blame is the fact that they don't have a contract with Gulf that can lead them to force Gulf to offer you an upgraded class at the same price although most airlines won't sign a contract like that....

I just want to share with you my horrible experience with lastminute.com. This is also to alert you to be careful with this online "travel agent". Basically, they have stolen my money. I have bought a ticket online but I have never received it. I have contacted them by email twice to solve this problem but they never respond.

I bought a Gulf Air flight ticket from Belfast City Airport to Jakarta Soekarno Hatta on 25th of July 2006 for flying on 9th of September 2006. On 2 of August 2006, I changed the date of my departure from 9th of September to 9th of August. On that date, the lastminute.com agreed, the transaction was clear and I paid for another 224 pound for the flight ticket. So, totally I must pay about 565 pound for the Gulf Air flight ticket from Belfast City Airport to Jakarta Soekarno Hatta Aiport on 9th of August 2006. Because the Gulf Air does not issue e-ticket, lastminute.com said that they are going to send the paper ticket to my address within three days.

However, I was very disappointed. I never received any paper tickets from lastminute.com. On 7th of August, I called them, but they said that I would receive my paper ticket on 8th of August. I was waiting for the ticket, but I still did not receive the ticket. On 8th of August I called them again, someone named Asis (I don't know his name exact spelling) answered my phone and said that I could get my paper ticket directly in the Gulf Air ticket counter in Belfast City Airport by giving the number: 07219104232196.

On 9th of August at 4am, I went to the Belfast City Airport and was ready to pick up my ticket. However, again I was very disappointed. There is no Gulf Air ticket counter in that Airport. Then, I came to the BMI ticket counter because according to my itinerary, the Gulf Air flight GF5281 from Belfast City to London Heathrow was operated by BMI. I gave the number to BMI's ticket counter staff. After checking her computer, she said that there is no my details in the flight, so she could not issue any tickets for me. She tried to contact lastminute.com, but their office was still closed until 8am. My choice at that time were that I had to wait until their office was open and that meant I will miss all of my flight to Jakarta on that date, or I bought a BMI flight ticket to fly from Belfast City Airport to London Heathrow and hopefully I could get the ticket that I have bought from lastminute.com in the Gulf Air ticket counter in London Heathrow. ff782bc1db