Privacy Policy

Effective Date: January 4, 2026
Last Updated: January 4, 2026

1. Introduction

Lakshmi Bazar ("we," "our," or "us") operates a mobile marketplace application that connects customers with local shops and merchants. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application.

By using Lakshmi Bazar, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Personal Information You Provide

Account Registration:

• Full name

• Mobile phone number (in +91 format for Indian users)

• One-Time Password (OTP) verification codes

Location Information:

• State, district, and market selections

• Complete postal addresses including address lines, city, and postal codes

• Primary location designation and accessible market hierarchies

2.2 Automatically Collected Information

Device Information:

• Firebase Cloud Messaging (FCM) tokens for push notifications

• Device type (Android/iOS)

• Device security status (root/jailbreak detection results)

Usage Data:

• Shop visits and category navigation patterns

• Shopping cart additions, modifications, and deletions

• Time stamps of all user interactions

• API request logs and response times

2.3 Shopping and Transaction Data

Cart and Shopping Behavior:

• Products added to cart with quantities and timestamps

• Shop preferences and interaction history

• Product view history and browsing patterns

• Wholesale pricing eligibility and usage

Business Interactions:

• Worker request submissions to shop owners

• Subscription status for shop notifications

• Communication preferences and notification settings

• Shop owner contact sharing.

3. How We Use Your Information

3.1 Core App Functionality

• Authentication: Verify your identity through phone number and OTP verification

• Location Services: Provide relevant shops and products based on your selected markets

• Shopping Features: Manage your cart, display products, and process shop interactions

• Notifications: Send push notifications about shop updates, new products, and order status

3.2 Communication and Support

• Shop Communications: Share your mobile number with shop owners when you submit worker requests or place a order.

3.3 Security and Safety

• Device Security: Monitor for rooted/jailbroken devices, debugging tools, and security threats

• Fraud Prevention: Detect and prevent unauthorized access and suspicious activities

• Data Protection: Secure your account with encrypted storage and session management

3.4 Analytics and Improvement

• Feature Development: Understand user preferences to develop new features and improve existing ones

4. Information Sharing and Disclosure

4.1 With Shop Owners and Merchants

• Worker Requests: Your mobile number is shared with shop owners when you apply for work opportunities

• Cart Notifications: Shop owners receive notifications when you add their products to your cart

• Business Intelligence: Aggregated and anonymized usage patterns may be shared with merchants

4.2 With Third-Party Services

• Firebase (Google): FCM tokens, device information, and analytics data are shared with Google Firebase for push notifications and app analytics

• CDN Providers: Image viewing data is shared with content delivery networks for image loading optimization

• Cloud Storage: Your data is stored on secure cloud servers operated by our hosting providers

4.3 For Legal Compliance

• Legal Requirements: We may disclose your information when required by Indian law, including the IT Act 2000, DPDP Act 2023, and Consumer Protection Act 2019

• Safety and Security: We may share information to protect the rights, property, or safety of our users or others

• Business Transfers: In case of merger, acquisition, or sale, your information may be transferred to the new entity

4.4 With Your Consent

• Marketing Communications: With your permission, we may share information for promotional purposes

5. Data Storage and Security

5.1 Local Device Storage

• Secure Storage: Authentication tokens are encrypted and stored in Android Keychain or iOS Keychain

• Cache Storage: Product and shop images are cached locally for 24-30 days using device storage

• Preferences: App settings and user preferences are stored in device-specific storage systems

5.2 Server Storage

• Encryption: All data transmitted to our servers is encrypted using HTTPS/TLS 1.2 or higher

• Backup Systems: Regular backups are maintained with appropriate security measures

• Data Centers: Your data is stored in secure data centers with physical and digital security controls

5.3 Security Measures

• Regular Updates: Security patches and updates are applied.

6. Your Rights and Choices

6.1 Account Management

• Access: You can view and update your account information through the app

• Correction: You can correct inaccurate personal information in your profile

6.2 Communication Preferences

• Notifications: You can control push notification settings through the app or device settings

• Shop Subscriptions: You can subscribe or unsubscribe from individual shop notifications

• Marketing Communications: You can opt out of promotional communications

6.3 Location Services

• Location Control: You can manage location sharing through device settings

• Market Access: You can add or remove accessible markets from your account

• Primary Location: You can change your primary location designation

7. Data Retention

7.1 Active Accounts

• Personal Information: Retained while your account is active and for legitimate business purposes

• Usage Data: Retained for analytics and improvement purposes, typically for 2 years

• Transaction History: Maintained for business records and customer support

7.2 Account Deletion

• Retention Period: Certain data may be retained for legal compliance (typically 3-7 years)

7.3 Automatic Cleanup

• Cache Data: Local cache is automatically cleared after 30 days

• Session Data: Temporary session data is cleared when you log out

• Security Logs: Security monitoring data is retained for 90 days

8. Children's Privacy

Lakshmi Bazar is not intended for users under 18 years of age. We do not knowingly collect personal information from minors. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

9. Third-Party Links and Services

Our app may contain links to third-party websites or services. We are not responsible for the privacy practices of these external services. We encourage you to read their privacy policies before providing any information.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically. We will notify you of significant changes through:

• In-App Notifications: Direct notifications within the application

• Email Communications: Notifications to your registered email address (if provided)

• App Updates: Information included in app update descriptions

Continued use of the app after changes constitutes acceptance of the updated policy.

11. Contact Information

11.1 Data Protection Inquiries

For questions about this Privacy Policy or our data practices, contact us at:

• Email: deepakpatel2162@gmail.com

• Phone: +91-7007303359

• Address: Vill- darra, post - purushottampur , 231305

11.2 Data Subject Requests

To exercise your privacy rights or submit data-related requests:

• Email: deepakpatel2162@gmail.com

11.3 Complaints and Concerns

If you have concerns about our privacy practices:

• Internal Resolution: Contact our data protection team first

• Regulatory Authority: You may file complaints with relevant Indian data protection authorities

• Consumer Forums: You may approach consumer protection forums for resolution

12. Legal Framework

This Privacy Policy is governed by and complies with:

• Information Technology Act, 2000 and related rules

• Digital Personal Data Protection Act, 2023

• Consumer Protection Act, 2019

• Indian Telegraph Act, 1885

• Other applicable Indian laws and regulations

Acknowledgment: By using Lakshmi Bazar, you acknowledge that you have read and understood this Privacy Policy and agree to our data collection and usage practices as described herein.

Language: This policy is available in English. In case of conflicts between translations, the English version shall prevail.

Severability: If any provision of this Privacy Policy is found to be unenforceable, the remaining provisions shall continue in full force and effect.